Huawei Technologies Proprietary 
88 
Failures  Instructions 
You can’t 
access the 
Internet. 
Take the most common access mode as an example, 
in which a dial-up application is installed on the user’s 
computer: 
1.  Ensure that any of the problems above is not the 
reason. 
2.  Ensure that the dial-up application is correctly 
installed and set on your PC. 
3.  Ensure that you have entered the right user 
name and password. 
4.  Ensure “Use Proxy Server” is set properly for IE, 
if the problem still remains even after you have 
log into successfully. 
5.  Try more than one Web sites, in case of some 
Web server’s being in failure. 
 
6.2  FAQs 
Q: Why can’t my computer access the Internet, even when 
the physical links are well connected? 
Check first whether the LEDs are in normal status. If they do, 
you have to find help to adjust the settings on the MT882. 
Q: I forget the username and password when I am to log 
into the Web-based Configuration Manager. Or I just can’t 
access the Web-based Configuration Manager.  
1)  Please press reset button on the rear panel for 3 seconds 
to restore factory default settings of the MT882