www.hysecurity.com Troubleshooting D0536 Rev. C 5-1
Troubleshooting
The Smart DC Controller reports system malfunctions using three simultaneously occurring methods:
• Codes presented on its display (alert, fault or error)
• Activationofabuzzerwhichemitsaseriesofchirpsatdenedinterval
• Gate travel stops
Refer to Table 3, “Troubleshooting Codes” on page 5-2, for details
concerningidenticationanddescriptionofAlerts,FaultsandErrors.
To help in problem-solving, the active status of each input on the controller is
indicatedbyitsassociatedLED.
• OnAC-poweredgateoperators:Active-inputLEDsarealwaysilluminated.
• Onsolar-poweredgateoperators(withinputpowerOFF):Pressandhold
theTactbuttontoilluminatetheactive-inputLEDs.
NOTE: A qualied technician may troubleshoot the operator with the aid of the
information and procedures that follow. If it is necessary to call a distributor for
assistance, be sure to have the model and serial numbers available. Other helpful information is the job name,
approximate installation date, and service and records of any recently-performed maintenance work.
sYstem dIagnostIC messages
Code Priority How to clear
ALERT Low EnteranewcommandsuchasOpenorClose.
FAULT Medium PresstheStoporResetbutton
ERROR
High
Serious issue that may require
TechnicalSupport.
ErrorscanonlybeclearedbypushingtheResetbuttonorcyclingpower.
NOTE: The green LED near the display on the Smart DC Controller is the “fault indicator” of the processor. A
steady green LED indicates the system is receiving power and operating in Run mode. When a fault, error, or
alert occurs, it turns red. A yellow LED indicates Menu mode.
TheSmartDCControllermaintainsself-diagnostics.SpeciccodesappearonthedisplayandtheAudioAlert
buzzeremitsdistinctivechirpingsounds.AnyAlert,Fault,orErrorisloggedintomemoryandstampedwith
thedateandtime.ThesediagnosticmessagescanberetrievedforanalysispurposesviaoptionalPC-based
S.T.A.R.T.software.
NOTE: S.T.A.R.T. conguration and diagnostic software is available at no charge from www.hysecurity.com.
Schedule software updates as part of routine maintenance. See “General Maintenance” section.
!ACTION BLOCKED
PHOTO EYE CLOSE
OPEN
CLOSE
STOP
MENU
RESET
PREV
NEXT
SELECT
ALERT 17
BAD COIN BATTERY
OPEN
CLOSE
STOP
MENU
RESET
PREV
NEXT
SELECT