11003134
Explanation: Fault on the hardware monitoring chip.
Response: Perform the DTRCARD symbolic CRU isolation procedure by completing the following steps:
1. Reseat the PCIe expansion card.
2. If the problem persists, replace the expansion card.
3. If the problem persists: Search RETAIN tips and the firmware change history for the reference code to determine
the recommended actions. If a firmware update is needed, see Updating the firmware
4. Replace the system board into which the PCI card is plugged.
The DTRCARD symbolic CRU isolation procedure is in Service processor problems.
11008400
Explanation: Invalid configuration decode.
Response:
1. Check for server firmware updates.
2. Apply any available updates.
3. If the problem persists:
a. Search RETAIN tips and the firmware change history for the reference code to determine the recommended
actions. If a firmware update is needed, see Updating the firmware
b. Replace the base system board, as described in Replacing the system-board and chassis assembly.
11008402
Explanation: Unable to get VPD from the concentrator.
Response:
1. Search RETAIN tips and the firmware change history for the reference code to determine the recommended
actions. If a firmware update is needed, see Updating the firmware
2. Replace the base system-board, as described in Replacing the system-board and chassis assembly.
11008413
Explanation: Invalid processor 1 VPD.
Response:
1. Search RETAIN tips and the firmware change history for the reference code to determine the recommended
actions. If a firmware update is needed, see Updating the firmware
2. Replace the system board. If there is more than one system board, use the location code in the SRC to identify
which system board to replace.
11003134 • 11008413
Chapter 8. Troubleshooting 127
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