B7xxyyyy licensed internal code SRCs:
A B7xxyyyy system reference code (SRC) is an error code or event code that is related to licensed internal
code.
The B7xxyyyy SRCs below are the system reference codes that might be displayed if system firmware
detects a problem. Follow the suggested actions in the order in which they are listed until the problem is
solved. If an action solves the problem, then you can stop performing the remaining actions. See
Chapter 7, “Parts listing for IBM Flex System p260 and p460 Compute Nodes,” on page 97 to determine
which components are CRUs and which components are FRUs.
Note: For problems persisting after completing the suggested actions, see “Checkout procedure” on page
451 and “Solving undetermined problems” on page 498.
B7000102
Explanation: System firmware detected an error. A machine check occurred during startup.
Response:
1. Collect the event log information.
2. Go to Isolating firmware problems.
B7000103
Explanation: System firmware detected a failure
Response:
1. Collect the event log information.
2. Collect the platform dump information.
3. Go to Isolating firmware problems.
B7000104
Explanation: System firmware failure. Machine check, undefined error occurred.
Response:
1. Check for server firmware updates.
2. Update the firmware.
B7000105
Explanation: System firmware detected an error. More than one request to terminate the system was issued.
Response: Go to Isolating firmware problems.
B7000102 • B7000105
Chapter 8. Troubleshooting 169
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