BA010003
Explanation: Cannot get server hardware address
Response: Perform the following actions that checkpoint CA00E174 describes:
1. Verify that:
v The bootp server is correctly configured; then, retry the operation.
v The network connections are correct; then, retry the operation.
2. If the problem persists: Search RETAIN tips and the firmware change history for the reference code to determine
the recommended actions. If a firmware update is needed, see Updating the firmware
BA010004
Explanation: Bootp failed
Response: Perform the following actions that checkpoint CA00E174 describes:
1. Verify that:
v The bootp server is correctly configured; then, retry the operation.
v The network connections are correct; then, retry the operation.
2. If the problem persists: Search RETAIN tips and the firmware change history for the reference code to determine
the recommended actions. If a firmware update is needed, see Updating the firmware
BA010005
Explanation: File transmission (TFTP) failed
Response: Perform the following actions that checkpoint CA00E174 describes:
1. Verify that:
v The bootp server is correctly configured; then, retry the operation.
v The network connections are correct; then, retry the operation.
2. If the problem persists: Search RETAIN tips and the firmware change history for the reference code to determine
the recommended actions. If a firmware update is needed, see Updating the firmware
BA010006
Explanation: The boot image is too large
Response: Start up from another device with a bootable image.
BA010007
Explanation: The device does not have the required device_type property.
Response:
1. Reboot the server.
2. If the problem persists: Search RETAIN tips and the firmware change history for the reference code to determine
the recommended actions. If a firmware update is needed, see Updating the firmware
BA010003 • BA010007
Chapter 8. Troubleshooting 195
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