BA090011
Explanation: The retry limit has been exceeded.
Response:
1. Troubleshoot the SCSD devices.
2. Verify that the SCSD cables and devices are properly plugged. Correct any problems that are found.
3. Replace the SCSD cables and devices.
4. Reboot the server.
5. Search RETAIN tips and the firmware change history for the reference code to determine the recommended
actions. If a firmware update is needed, see Updating the firmware
BA090012
Explanation: There is a SCSD device in the system that is not supported.
Response:
1. Replace the SCSD device that is not supported with a supported device.
2. If the problem persists:
a. Troubleshoot the SCSD devices.
b. Verify that the SCSD cables and devices are properly plugged. Correct any problems that are found.
c. Replace the SCSD cables and devices.
d. Search RETAIN tips and the firmware change history for the reference code to determine the recommended
actions. If a firmware update is needed, see Updating the firmware
BA120001
Explanation: On an undetermined SCSD device, test unit ready failed; hardware error
Response:
1. Troubleshoot the SCSD devices.
2. Verify that the SCSD cables and devices are properly plugged. Correct any problems that are found.
3. Replace the SCSD cables and devices.
4. Search RETAIN tips and the firmware change history for the reference code to determine the recommended
actions. If a firmware update is needed, see Updating the firmware
BA120002
Explanation: On an undetermined SCSD device, test unit ready failed; sense data available
Response:
1. Troubleshoot the SCSD devices.
2. Verify that the SCSD cables and devices are properly plugged. Correct any problems that are found.
3. Replace the SCSD cables and devices.
4. Search RETAIN tips and the firmware change history for the reference code to determine the recommended
actions. If a firmware update is needed, see Updating the firmware
BA090011 • BA120002
Chapter 8. Troubleshooting 211
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