xiv IBM Flex System V7000 Storage Node Introduction and Implementation Guide
Carsten Larsen is an IBM Certified Senior IT Specialist working for the Technical Services
Support organization in IBM Denmark delivering consultancy services to IBM customers
within the storage arena. Carsten joined IBM in 2007, leaving behind a job at HP where he
worked with Storage Arrays and UNIX for 10 years, holding, among others, the HP
certification: Master Certified Systems Engineer (MASE). While working for IBM, Carsten has
obtained Brocade BCFP and BCSD certifications as well as NetApp NCDA and NCIE
certifications. Carsten is the author of a number of IBM Redbooks publications related to
these product certifications.
Kim Serup is an IT Specialist at STG Lab Services, Copenhagen, Denmark, and has been
with IBM since 1998. Kim is delivering consultancy services to IBM customers within the
PureFlex, x Series, and Storage arenas. Before Kim joined STG Lab Services, he worked as
a support specialist for IBM System x PFE support and provided EMEA Level 2 support for
IBM DS3x00 products. At the beginning of Kim’s career within IBM, Kim worked for the
Technical Services Support organization, delivering hardware support and education for IBM
customers, Business partners and IBM colleagues.
John Sexton is a Certified Consulting IT Specialist, based in Auckland, New Zealand, and
has over 25 years of experience working in IT. He has worked at IBM for the last 16 years. His
areas of expertise include IBM System p, AIX, IBM HACMP™, virtualization, storage, IBM
Tivoli® Storage Manager, SAN, SVC, and business continuity. He provides pre-sales support
and technical services for clients throughout New Zealand, including consulting, solution
design and implementation, troubleshooting, performance monitoring, system migration, and
training. Prior to joining IBM in New Zealand, John worked in the United Kingdom supporting
and maintaining systems in the financial and advertising industries.
Mansoor Syed is a Storage Support Specialist for the IBM Entry and Midrange Storage
Systems, in Research Triangle Park, North Carolina. He provides hardware and software
product support for IBM System Storage midrange and high performance computing systems
as well as IBM virtualized disk system solutions. Mansoor joined IBM as a Client Advocate in
2004 and since then has contributed in various technical support teams for products ranging
from IBM BladeCenter®, IBM xSeries®, and System x servers, to High Availability and High
Performance Cluster Solutions. His responsibilities also involve enhancing RAS packaging of
several IBM products, training of support engineers, and management of hardware
infrastructure for Support teams. Presently, Mansoor provides technical leadership in the
Product Field Engineering team for IBM System Storage DS5000 and DS3000 series.
Alexander Watson is an ATS Specialist for Storage Advanced Technical Skills (ATS)
Americas in the United States. He is a Subject Matter Expert on the IBM Midrange system
storage products and SAN switches. He has over fifteen years of experience in planning,
managing, designing, implementing, problem analysis, and tuning of storage systems and
SAN environments. He has worked at IBM for twelve years. His areas of expertise include
IBM Midrange Storage solutions, SAN fabric networking, and Open System Storage I/O
performance. Al has been a co-author of more than thirteen IBM Redbooks publications and
IBM Redpapers publications™.
Thanks to the following people for their contributions to this project:
Jon Tate
Tamikia Barrow
International Technical Support Organization, Raleigh Center
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