IBM System x3250 Problem Determination And Service Guide

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, Type 4364 or Type 4365 server,” on page 59 to determine which components
are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
162 Invalid configuration information or CMOS
random-access memory (RAM) checksum
failure.
1. Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
2. Reseat the following components, one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. Failing device (if the device is a FRU, the
device must be reseated by a trained service
technician only)
3.
Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. Failing device (if the device is a FRU, the
device must be replaced by a trained service
technician only)
c. (Trained service technician only) System
board
163 Real-time clock error. (time of day not set)
1. Run the Configuration/Setup Utility program,
select Load Default Settings, make sure that the
date and time are correct, and save the settings.
2. Reseat the battery.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. (Trained service technician only) System
board
164 Memory size has changed.
1. Run the Configuration/Setup Utility program; then,
exit, saving the configuration settings.
2. Reseat the DIMMs.
175 Service processor code on optional service
processor adapter damaged or not loaded.
Note: In this case, the service processor is
the optional Remote Supervisor Adapter II
SlimLine.
1. Update the firmware on the optional Remote
Supervisor Adapter II SlimLine (see “Updating the
firmware” on page 107).
2. Replace the optional Remote Supervisor Adapter
II SlimLine.
16 IBM System x3250 Types 4364 and 4365: Problem Determination and Service Guide

IBM System x3250 Specifications

General

Processor Sockets	1
Memory Slots	4
Processor	Intel Core 2 Duo
Storage	SATA
Maximum Internal Storage	Up to 4TB
Hard Drive Interface	SATA
RAID Support	RAID 0, 1
Network	Gigabit Ethernet
Operating System Support	Windows Server, Linux