IBM System x3250 Problem Determination And Service Guide

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, Type 4364 or Type 4365 server,” on page 59 to determine which components
are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
035-002-0nn ServeRAID interface timeout.
1. Make sure that the ServeRAID controller is
configured correctly. Obtain the basic and
extended configuration status bytes and see the
ServeRAID adapter Hardware Maintenance
Manual for more information.
2. Reseat the following components:
a. Hot-swap SAS/SATA hard disk drive
backplane cables
b. ServeRAID adapter
3.
Replace the components listed in step 2 one at a
time, in the order shown, restarting the server
each time.
035-253-0nn ServeRAID controller 0nn initialization
failure; 0nn = the controller number.
1. The ServeRAID controller might not be configured
correctly. See the ServeRAID Hardware
Maintenance Manual for more information.
2. Reseat the following components:
a. Hot-swap SAS/SATA hard disk drive
backplane cables
b. ServeRAID adapter
3.
Replace the components listed in step 2 one at a
time, in the order shown, restarting the server
each time.
035-253-s99 RAID adapter initialization failure.
1. Reseat the following components:
a. ServeRAID adapter
b. Hot-swap SAS/SATA hard disk drive
backplane cable
2.
Replace the components listed in step 1 one at a
time, in the order shown, restarting the server
each time.
035-254-0nn Setup error; unable to allocate memory to
run test.
Check the system resources and make more memory
available; then, run the test again.
035-255-0nn Internal error.
1. Reseat the hot-swap SAS/SATA hard disk drive
backplane cable.
2. Replace the hot-swap SAS/SATA hard disk drive
backplane.
035-260-0nn System to controller interface failure.
1. Reseat the following components:
a. ServeRAID adapter
b. Riser card
2.
Replace the components listed in step 1 one at a
time, in the order shown, restarting the server
each time.
40 IBM System x3250 Types 4364 and 4365: Problem Determination and Service Guide

IBM System x3250 Specifications

General

Processor Sockets	1
Memory Slots	4
Processor	Intel Core 2 Duo
Storage	SATA
Maximum Internal Storage	Up to 4TB
Hard Drive Interface	SATA
RAID Support	RAID 0, 1
Network	Gigabit Ethernet
Operating System Support	Windows Server, Linux