Solving power problems . . . . . . . . . . . . . . . . . . . . .55
Solving Ethernet controller problems . . . . . . . . . . . . . . . . .55
Solving undetermined problems . . . . . . . . . . . . . . . . . . .57
Calling IBM for service . . . . . . . . . . . . . . . . . . . . . .57
Chapter 3. Parts listing, Type 4364 or Type 4365 server . . . . . . . . .59
Replaceable server components . . . . . . . . . . . . . . . . . .60
Power cords . . . . . . . . . . . . . . . . . . . . . . . . . .63
Chapter 4. Removing and replacing server components . . . . . . . .65
Installation guidelines . . . . . . . . . . . . . . . . . . . . . .65
System reliability guidelines . . . . . . . . . . . . . . . . . . .66
Working inside the server with the power on . . . . . . . . . . . . .66
Handling static-sensitive devices . . . . . . . . . . . . . . . . .66
Returning a device or component . . . . . . . . . . . . . . . . .67
Removing and replacing Tier 1 CRUs . . . . . . . . . . . . . . . .68
Removing the cover . . . . . . . . . . . . . . . . . . . . . .68
Installing the cover . . . . . . . . . . . . . . . . . . . . . .69
Removing an adapter . . . . . . . . . . . . . . . . . . . . .70
Installing an adapter . . . . . . . . . . . . . . . . . . . . . .71
Removing a Remote Supervisor Adapter II SlimLine . . . . . . . . . .72
Installing a Remote Supervisor Adapter II SlimLine . . . . . . . . . . .72
Hard disk drive . . . . . . . . . . . . . . . . . . . . . . . .73
Removing a CD or CD/DVD combination drive . . . . . . . . . . . .77
Installing a CD or CD/DVD combination drive . . . . . . . . . . . . .78
Removing a memory module (DIMM) . . . . . . . . . . . . . . . .79
Installing a memory module (DIMM) . . . . . . . . . . . . . . . .79
Removing a fan . . . . . . . . . . . . . . . . . . . . . . .80
Installing a fan . . . . . . . . . . . . . . . . . . . . . . . .81
Removing and replacing Tier 2 CRUs . . . . . . . . . . . . . . . .82
Removing the battery . . . . . . . . . . . . . . . . . . . . .82
Installing the battery . . . . . . . . . . . . . . . . . . . . . .82
Removing the operator information panel assembly . . . . . . . . . .84
Installing the operator information panel assembly . . . . . . . . . . .84
Removing the power supply . . . . . . . . . . . . . . . . . . .85
Installing the power supply . . . . . . . . . . . . . . . . . . .86
Removing the riser-card assembly . . . . . . . . . . . . . . . . .88
Installing the riser-card assembly . . . . . . . . . . . . . . . . .88
Removing the backplane or back plate (3.5-inch drives) . . . . . . . . .89
Installing the backplane or back plate (3.5-inch drives) . . . . . . . . .90
Removing the SAS backplane (2.5-inch drives) . . . . . . . . . . . .92
Installing the SAS backplane (2.5-inch drives) . . . . . . . . . . . .92
Removing the SAS/SATA controller (hot-swap models) . . . . . . . . .93
Installing the SAS/SATA controller (hot-swap models) . . . . . . . . . .94
Removing a SATA RAID back plate . . . . . . . . . . . . . . . .95
Installing a SATA RAID back plate . . . . . . . . . . . . . . . . .95
Removing a drive cage . . . . . . . . . . . . . . . . . . . . .97
Installing a drive cage . . . . . . . . . . . . . . . . . . . . .98
Removing and replacing FRUs . . . . . . . . . . . . . . . . . . .98
Microprocessor . . . . . . . . . . . . . . . . . . . . . . . .98
Removing the system board . . . . . . . . . . . . . . . . . . 103
Installing the system board . . . . . . . . . . . . . . . . . . . 104
Chapter 5. Configuration information and instructions . . . . . . . . 107
Updating the firmware . . . . . . . . . . . . . . . . . . . . . . 107
Configuring the server . . . . . . . . . . . . . . . . . . . . . . 107
iv IBM System x3250 Types 4364 and 4365: Problem Determination and Service Guide