IBM System x3500

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, System x3500 Type 7977,” on page 41 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
035-289-001 Adapter Cache Test Error
1. Update the RAID controller firmware.
2. Reseat, and if necessary replace the controller.
035-292-001 Adapter Parameter Set Error
1. Update the RAID controller firmware.
2. Reseat, and if necessary replace the controller.
035-230-001 Battery Low Replace the battery module on the controller.
035-231-001 Abnormal Battery Temperature or Battery
Status Unknown
Replace the battery module on the controller.
089-xxx-00n Failed microprocessor or optional
microprocessor test.
Note: n = APIC id of the microprocessor
1. (Trained service technician only) Reseat the
following components microprocessor 1.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time.
a. (Trained service technician only)
Microprocessor 1
b. (Trained service technician only) System
board
166-051-000 System Management: Failed. Unable to
communicate with ASM. It may be busy.
Run the test again.
1. Update the firmware (BIOS, service processor,
and diagnostics; see “Updating the firmware” on
page 13).
2. Run the diagnostic test again.
3. Correct other error conditions (including failed
systems-management tests and items that are
logged in the Remote Supervisor Adapter II
SlimLine system-error log) and retry.
4. Disconnect all server and device power cords
from the server, wait 30 seconds, reconnect the
power cords, and retry.
5. Reseat the Remote Supervisor Adapter II
SlimLine.
6. Replace the Remote Supervisor Adapter II
SlimLine.
142 IBM System x3500 Type 7977: Problem Determination and Service Guide