Table 1. Library error codes
Code (H) Description
Panel
Indication
Action Required
0000 No valid error code information. - -
0001 At power-on initialization, a firmware error
was detected.
All 4 LEDs ON 1. Upgrade or reinstall firmware and try again.
2. Cycle the power supply and try again.
If the problem is corrected, run Library Verify before normal library
operations resume. See Running library verify test.
If the problem persists, see Contacting IBM technical support.
0002 At power-on initialization, a RAM (base area)
error was detected.
Ready or
Activity LED ON
and Error LED
ON
0003 At power-on initialization, a RAM (buffer
area) error was detected.
CHK 0003
0008 A usable drive was not detected. CHK 0008 1. Observe LEDs. See Front panel Indicators.
2. Reseat all cables. See Reseating cables.
3. Cycle the power supply and try again.
If the problem is corrected, run Library Verify before normal library
operations resume. See Running library verify test.
If the problem persists, see Contacting IBM technical support.
0009 The accessor locking screw has not been
removed.
CHK 0009 1. Remove the accessor locking screws. See Removing the accessor locking
screw.
2. Cycle the power supply and try again.
If the problem is corrected, run Library Verify before normal library
operations resume. See Running library verify test.
If the problem persists, see Contacting IBM technical support.
0010 Information acquisition from the DHCP
server failed.
- 1. Observe LEDs. See Front panel Indicators.
2. Confirm the DHCP server settings.
3. Reseat all cables. See Reseating cables.
4. Cycle the power supply and try again.
If the problem is corrected, run Library Verify before normal library
operations resume. See Running library verify test.
If the problem persists, see Contacting IBM technical support.
0011 Time acquisition from the NTP server failed. - 1. Observe LEDs. See Front panel Indicators.
2. Confirm the time server settings.
3. Reseat all cables. See Reseating cables.
4. Cycle the power supply and try again.
If the problem is corrected, run Library Verify before normal library
operations resume. See Running library verify test.
If the problem persists, see Contacting IBM technical support.
0020 LDI I/F error.
Transmit data abnormality detected (NAK
reception).
- 1. Observe LEDs. See Front panel Indicators.
2. Reseat all cables. See Reseating cables.
3. Cycle the power supply and try again.
If the problem is corrected, run Library Verify before normal library
operations resume. See Running library verify test.
If the problem persists, see Contacting IBM technical support.
0021 LDI I/F error.
Receive timeout detected (ACK/NAK
reception).
-
0022 LDI I/F error.
Response packet reception timeout
detected.
-
0023 LDI I/F error.
ENQ receive timeout detected.
-
0024 LDI I/F error.
Receive data abnormality detected.
-
0029 LDI command ends abnormally. - 1. Confirm the Encryption Key Manager settings.
2. Reseat all cables. See Reseating cables.
3. Cycle the power supply and try again.
If the problem is corrected, run Library Verify before normal library
operations resume. See Running library verify test.
If the problem persists, see Contacting IBM technical support.
002A Commands to the Encryption Key Manager
over the retry limit.
-
002B Commands to the encryption capable drive
over the retry limit.
- 1. Reseat all cables. See Reseating cables.
2. Cycle the power supply and try again.
If the problem is corrected, run Library Verify before normal library
operations resume. See Running library verify test.
If the problem persists, see Contacting IBM technical support.
002C LDI I/F error.
ACK IU event timeout detected.
- Cycle the power supply and try again.
If the problem is corrected, run Library Verify before normal library operations
resume. See Running library verify test.
If the problem persists, see Contacting IBM technical support.
002D LDI I/F error.
Response IU event timeout detected.
-
002E LDI I/F error.
Transfer Ready IU event timeout detected.
-
002F LDI I/F error.
Undefined error detected.
-
0040 A drive media error detected upon insertion. CHK 0040 1. Verify that the cartridge is compatible with the drive in your library. See Table