For system-specific information about the action that you should take as a result of
a message that DSA generates, see Appendix C, “DSA diagnostic test results,” on
page 693.
If you cannot find a problem by using DSA, see “Solving undetermined problems”
on page 177 for information about testing the server.
Note: DSA Preboot might appear to be unresponsive when you start the program.
This is normal operation while the program loads.
Make sure that the server has the latest version of the DSA code. To obtain DSA
code and the Dynamic System Analysis Installation and User's Guide,goto
http://www.ibm.com/support/entry/portal/docdisplay?lndocid=SERV-DSA.
DSA editions
Two editions of Dynamic System Analysis are available.
v DSA Portable
DSA Portable Edition runs within the operating system; you do not have to
restart the server to run it. It is packaged as a self-extracting file that you
download from the web. When you run the file, it self-extracts to a temporary
folder and performs comprehensive collection of hardware and operating-system
information. After it runs, it automatically deletes the temporary files and folder
and leaves the results of the data collection and diagnostics on the server.
If you are unable to restart the server, use DSA Portable.
v DSA Preboot
DSA Preboot runs outside of the operating system; you must restart the server to
run it. It is provided in the flash memory on the server, or you can create a
bootable media such as a CD, DVD, ISO, USB, or PXE using the IBM
ToolsCenter Bootable Media Creator (BoMC). For more details, see the BoMC
Installation and User's Guide at http://www.ibm.com/support/entry/portal/
docdisplay?lndocid=TOOL-BOMC. In addition to the capabilities of the other
editions of DSA, DSA Preboot includes diagnostic routines that would be
disruptive to run within the operating-system environment (such as resetting
devices and causing loss of network connectivity). It has a graphical user
interface that you can use to specify which diagnostics to run and to view the
diagnostic and data collection results.
DSA Preboot provides diagnostics for the following system components, if they
are installed:
– Emulex network adapter
– Optical devices (CD or DVD)
– Tape drives (SCSI, SAS, or SATA)
– Memory
– Microprocessor
– Checkpoint panel
– I2C bus
– SAS and SATA drives
If you are able to restart the server or if you need comprehensive diagnostics,
use DSA Preboot.
For more information and to download the utilities, go to http://www.ibm.com/
support/entry/portal/docdisplay?lndocid=SERV-DSA.
150 IBM System x3550 M4 Type 7914: Installation and Service Guide
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