IBM x3550 User Manual

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, Type 7978 and 1913 server,” on page 29 to determine which components are
CRUs and which components are FRUs.
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Beep code Description Action
2-2-4 CMOS configuration information checks
failed.
1. Reseat the system-board battery.
2. Clear CMOS. See “System-board switches
and jumpers” on page 11 for more
information about how to clear CMOS.
3. Replace the following components, one at
a time, in the order shown, restarting the
server each time:
a. System-board battery
b. (Trained service technician only)
System board
2-3-1 Screen initialization failed. (Trained service technician only) Replace the
system board.
2-3-2 Screen memory failed. (Trained service technician only) Replace the
system board.
2-3-3 Screen retrace failed. (Trained service technician only) Replace the
system board.
2-3-4 Search for video ROM failed. (Trained service technician only) Replace the
system board.
2-4-1 Video failed. (Trained service technician only) Replace the
system board.
2-4-4 Memory configuration error.
1. Make sure that the DIMMS are installed in
the correct configuration.
2. Replace the following components one at
a time, in the order shown, restarting the
server each time:
a. Failing DIMM
b. (Trained service technician only)
System board
3-1-1 Timer tick interrupt failed. (Trained service technician only) Replace the
system board.
3-1-2 Interval timer channel 2 failed. (Trained service technician only) Replace the
system board.
3-1-3 RAM test failed above address 0FFFFh.
1. Reseat the DIMMs.
2. Replace the following components one at
a time, in the order shown, restarting the
server each time:
a. DIMMs
b. (Trained service technician only)
System board
102 IBM System x3550 Type 7978 and 1913: Problem Determination and Service Guide

IBM x3550 Specifications

General

Brand	IBM
Model	x3550
Category	Server
Language	English