IBM x3550 User Manual

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, Type 7978 and 1913 server,” on page 29 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
175 Bad EEPROM CRC #1.
1. Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
2. Update the Remote Supervisor Adapter II
SlimLine firmware (if present).
3. (Trained service technician only) Replace the
system board.
178 System VPD not available.
1. Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
2. Reflash or update firmware for the BMC.
3. (Trained service technician only) Replace the
system board.
184 Power-on password damaged.
1. Restart the server and enter the administrator
password; then, run the Configuration/Setup
Utility program, select Load Default Settings,
and save the settings.
2. Reseat the battery.
3. Clear CMOS. See “System-board switches and
jumpers” on page 11 for more information about
how to clear CMOS.
4. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. System-board battery
b. (Trained service technician only) System
board
185 Drive startup sequence information
corrupted.
1. Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
2. (Trained service technician only) Replace the
system board.
187 VPD serial number not set.
1. Run the Configuration/Setup Utility program, set
the serial number, and save the configuration.
2. (Trained service technician only) Replace the
system board.
188 Bad EEPROM CRC #2.
1. Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
2. Reflash or update firmware for the BMC.
3. Update the Remote Supervisor Adapter II
SlimLine firmware (if present).
4. (Trained service technician only) Replace the
system board.
Chapter 5. Diagnostics 111

IBM x3550 Specifications

General

Brand	IBM
Model	x3550
Category	Server
Language	English