INFOSEC E6 LCD-RT Evolution - Trouble Shooting; Warning Status and Codes; Fault Mode and Codes; Troubleshooting Table

INFOSEC UPS SYSTEM - 4, rue de la Rigotière - 44700 Orvault - FRANCE - www.infosec-ups.com
Hot Line – Tel + 33 (0)2 40 76 15 82 - Fax + 33 (0)2 40 94 29 51 - hotline@infosec.fr – 05 13 AA 59 208 13
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4. T r o u b l e S h o o t i n g
4-1. Warning status
When Fault LED flashes and the buzzer beeps once every second, it means that there are some problems with UPS. Users
can see the warning code from LCD panel and refer to the trouble shooting table to check what problem probably happen.
4-2. Fault mode
1) When Fault LED illuminates and the buzzer beeps continuously, it means that there is a fatal error about UPS.
Users can get the fault code from LCD panel. Please refer to the trouble shooting table to check what problems
probably happen.
2) Don’t try to turn on the UPS again before the problem is clear. If the problems can’t be fixed, please contact the
distributor or service people immediately.
3) For emergency case, please cut off the connection from utility, external battery, and output immediately to avoid
more risk or danger.
4-3. Trouble shooting table
If the UPS system does not operate correctly, please solve the problem by referring to the table below:
Alarm type
LCD display
Possible cause
Remedy
Warning
01: Batt Open
1) The battery is not connected well;
2) The battery protection device is open.
1) Connect the battery well.
2) Replace or restore the protection
device.
Warning
07: Over Charge
1) Battery numbers and setting are not
matching.
2) Charger voltage is too high or charger
failure.
1) Correct the battery number or its
setting.
2) Disconnect the battery and check
the charger output voltage. Then,
contact the dealer to repair.
Warning
08: Batt Low
1) Battery is discharged deeply to low
level.
2) Battery number is not correct.
3) Battery is in the end of life.
1) Recharge the battery.
2) Correct the battery number.
3) Replace the battery.
Warning
09: Over load
The load is too heavy.
Remove excess loads from UPS output.
Warning
0A: Fan Error
1) Fan is blocked.
2) Fan is in the end of life.
3) Fan detection circuit failed.
1) Make sure fan is not blocked.
2) Contact the dealer to replace the
fan.
3) Contact the dealer to repair.
Warning
0B: EPO Enable
EPO plug (jumper) is removed or the external
EPO switch is off.
Connect the EPO plug (jumper) well or
switch on the external EPO switch.
Warning
0D: Over Temp
The internal temperature is too high and
reach the warning level:
1) Maybe the environment is hot;
2) Maybe the fan is blocked or failed;
3) Maybe ventilation is blocked by the wall
or other goods.
4) Load is too heavy.
1) Make sure ambient temperature not
over 40ºC.
2) Make sure the fan is OK.
3) Make sure ventilation is well.
4) Remove some loads if possible.
Warning
0E: Charger Fail
Charger failed.
Contact the dealer for repair.
Warning
10: IP Fuse Open
Input fuse on the power stage board is burnt.
Check and replace the input fuse.
Warning
33: Overload 3Times
Locked in bypass after overload 3 times in 30
minutes.
Remove excess loads from UPS output
first. Then, shut down the UPS and
restart it.