I7910 Payment – User Manual
38 0120-07390-0101
After the terminal started to communicate with the host, the transaction can no longer be cancelled. In
such case, wait until the transaction is finished and perform a void if needed.
Host Authorization, Approved and Declined Transactions
After data entry is completed, transactions must go to the host for approval. The terminal displays the
messages
SENDING, RECEIVING and PROCESSING while communicating with the host.
TRANS APPROVED
1234567
$10.00
This message is displayed for approved transactions. Note that the approval code (1234567
in the example) and the amount ($10.00 in the example) are displayed.
For pre-authorizations and pre-authorization completions, the reference number is displayed
on line 4 (not shown in the example).
TRANS DECLINED
INVALID CARD
This message is displayed for refused messages (INVALID CARD in the example).
TRANS DECLINED
REFER CUSTOMER T
CREDIT CARD ISSU
>
If the declined message (REFER CUSTOMER TO CREDIT CARD ISSUER in the example) is
larger than the screen, the terminal displays an arrow on the side of the truncation.
Press the screen-addressable key below the arrow to scroll the message.
TRANS DECLINED
EFER CUSTOMER TO
EDIT CARD ISSUER
<
The message is scrolled and the arrow switches to the side of the truncation.
Press the screen-addressable key below the arrow to scroll the message.
INVALID PIN
During a debit transaction, a customer message (INVALID PIN in the example) is
displayed before the message addressed to you.
PRINT
NEXT COPY – OK?
While the approved or declined message is displayed, the terminal prints the receipt. After a
receipt copy is printed and if there are more to print, the terminal pauses for you to detach
the receipt.
Press [OK] after detaching the receipt from the terminal or the terminal resumes printing
after the printing pause elapses. PRINTING is displayed while additional copies are printed.
The printing pause is configurable as well as the number of receipt copies printed and the
printing or not of declined credit transactions. See Printer and Receipt Configuration
(page 28).
Training Before Going Live
The terminal can be set to simulate certain functions and all financial transactions. This is called “training
mode” and is used when the staff needs to practice before performing actual transactions and functions.
C
C
l
l
o
o
s
s
e
e
t
t
h
h
e
e
b
b
a
a
t
t
c
c
h
h
b
b
e
e
f
f
o
o
r
r
e
e
g
g
o
o
i
i
n
n
g
g
i
i
n
n
t
t
o
o
t
t
r
r
a
a
i
i
n
n
i
i
n
n
g
g
m
m
o
o
d
d
e
e
a
a
n
n
d
d
b
b
e
e
f
f
o
o
r
r
e
e
c
c
o
o
m
m
i
i
n
n
g
g
o
o
u
u
t
t
(
(
s
s
e
e
e
e
p
p
a
a
g
g
e
e
8
8
1
1
)
)
.
.
a
SALE
PRE-AUTH
PRE-AUTH COMP
1. At the idle screen, press [ADMIN].
ADMIN - SELECT
REPORTS OTHER
2. Select [OTHER].
To Next Page
Loading...
