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Table of Contents
Welcome to TD Merchant Solutions ............................................ 1
Who should use this guide? ......................................................... 1
The TD iCT250 Solution ................................................................................................ 1
Functionality ................................................................................................................. 1
Hardware ..................................................................................... 2
The Terminal ................................................................................................................. 2
Default shortcut keys ....................................................................................... 2
Changing the paper roll ................................................................................... 2
Screens ......................................................................................................................... 3
Idle screen and icons ....................................................................................... 3
Main menu screen ........................................................................................... 3
Admin menu screen ........................................................................................ 4
The Communications Adapter ..................................................................................... 4
Ports ................................................................................................................ 4
Communication options .................................................................................. 4
The PINpad .................................................................................................................... 5
Navigation ....................................................................................................... 5
Accepted card types ..................................................................................................... 5
Accessibility features .................................................................................................... 5
Cardholder Privacy and Security ................................................. 6
Terminal security ......................................................................................................... 6
User types ....................................................................................................... 6
Fraud prevention .......................................................................................................... 6
Force post fraud prevention ............................................................................. 6
Call for authorization fraud prevention ............................................................ 6
Call for authorization ................................................................................................... 7
Imprinters ...................................................................................................................... 7
Transaction records ...................................................................................................... 8
Storing cardholder receipts ......................................................................................... 8
Financial Transactions .................................................................. 9
PINpad Transactions ..................................................................................................... 9
Special transactions ...................................................................................................... 9
Cashback ......................................................................................................... 9
Partial authorizations ....................................................................................... 9
Tip ................................................................................................................... 9
Accepted card types ..................................................................................................... 9
Sale (credit card) ......................................................................................................... 10
Sale (debit card) .......................................................................................................... 12
Sale (phone or mail) ................................................................................................... 12
Force post (sale or phone / mail) ............................................................................... 13
Void ............................................................................................................................. 13
Transaction recall ........................................................................................................ 13
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