Ingenico iCT250 Merchant Guide

TD iCT250 Merchant Guide
Appendices
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Appendices
Enteringlettersandspecialcharacters
Wheneveryouhavearerequestedtoenteraletterorspecialcharacter,suchasareceiptbannerorcreatingauserID,
followthesesteps.PressCorrectiontochangeanyentry.
Letters Spaces
Special characters
1. Pressthekeythathasthe
desiredletteronit.For
example,press
2
A
C
B
/ 2 key
toenterC.
2. Pressthe F keyuntilthe
desiredletterisdisplayed.
1. P r e s s 0key.
2. Pressthe F keytwice.
1. Pressthe
. , # *
/Admin key.
2. Pressthe F key untilthedesired
specialcharacterappearsonthe
screen.
Lostorstolenequipment
Ifyourdevicehasbeenlostorstolen,please:
1. ContacttheTDMerchantSolutionsHelpDeskimmediatelytoreporttheincident.(Stolenorlost)
2. Contactthepolicetofileareport.(Stolenonly)
What should I do when the police arrive regarding the stolen device?
Ifapoliceofficerarrivesonsitepleaserecordthefollowing:

• Officer’sname
• Officer’sjurisdiction
• Officer’scontactinformation
• Stolendevice’sserialnumber
Theofficershouldprovideyouwithareport number.Afterobtainingtheabovefromtheofficer,pleasecontacttheTD
MerchantServicesHelpDeskandprovidethisinformationsothatyoucanreceiveareplacementdevice.Seebelowforan
easytouseinformationcardtorecordtherequiredinformation.
Police Information
Name ___________________________________________
Jurisdiction ___________________________________________
Contact Information
PH#_________________________ EXT #_________
FAX# ______________________________________
Email ______________________________________
Report Number ___________________________________________
Device Information
Stolen Device
Serial Number
___________________________________________

Ingenico iCT250 Specifications

General

Memory	16 MB RAM, 128 MB Flash
Card Readers	Magnetic stripe, Smart card, Contactless
Operating System	Telium 2
Connectivity	Ethernet
Security	PCI PTS 3.x certified
Printer	Integrated thermal printer
Supported Cards	Visa, Mastercard, American Express, Discover
Display	128x64 pixel LCD, Backlit
Power Supply	External power adapter