Terminal User Guide
Page 58
iWL250 User Guide
Copyright© 2019 Ingenico
Declined and Void Receipts
If the transaction is declined by the acquirer or by an inserted Chip card, the
terminal will print a declined receipt, as shown below. The text printed below the
Date and Time is the response from message from the acquirer.
Example Declined Receipt (Customer Copy)
Merchant Name
Merchant Address 1
Merchant Address 2
M:****5678
TID:***0000 S11
WAITER:02
TABLE:00000010
HANDSET:01
VISA DEBIT
************1111
EXP 12/20
STT 12/17
ISS 1
SWIPED
SALE
AMOUNT £21.34
TOTAL £21.34
D E C L I N E D
THANKYOU FOR YOUR
CUSTOM
01/01/19 12:40
NOT AUTHED
TXN 0008
DIAG 41
CUSTOMER COPY
For security reasons the full card number is not shown on the
customer copy. If you have had any voided transactions you must
perform an End of Day report to ensure that the acquirer receives
confirmation that the transaction(s) have been voided.
Merchant ID
Sequence Number
Terminal ID
Transaction
Referencing
Card Issuer
Card Number
Entry Method
ICC for Inserted Cards
SWIPED for Swiped Cards
KEYED for Keyed Cards
CONTACTLESS for Contactless Cards
Transaction Type
Card Details
EXP for Expiry Date
STT for Start Date
ISS for Issue Number
Date & Time
Transaction Number
Diagnostic Code
Result Indication
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