Terminal User Guide
Page 5
iWL250 User Guide
Copyright© 2019 Ingenico
Security of Your Terminal
Upon receipt of your terminal you should check for signs of tampering of the
equipment. It is strongly advised that these checks are performed regularly after
receipt.
You should check, for example: that the security seals are in place and
undamaged; the keypad is firmly in place; that there is no evidence of unusual
wires that have been connected to any ports on your terminal or associated
equipment, the chip card reader, or any other part of your terminal.
Such checks would provide warning of any unauthorised modifications to your
terminal, and other suspicious behaviour of individuals that have access to your
terminal.
Your terminal has various tamper evident seals; detecting any interruption to
these seals your terminal will enter a ‘tampered’ state. In this state the terminal
will repeatedly flash the message Alert Irruption! and further use of the terminal
will not be possible.
If you observe the Alert Irruption! message, you should contact the terminal
Helpdesk.
Caring for Your Terminal
You should take care not to spill liquids on any part of your terminal or any
associated parts and equipment.
You should clean the terminal with a soft clean cloth. The magnetic swipe and
chip card readers should be cleaned regularly with a suitable cleaning card. To
ensure safety, only clean your terminal when it is completely powered off. Do
not use water or cleaning agents on your terminal, doing so may lead to
damage.
Any damage incurred will be your responsibility and any repair or replacement
costs will be charged as appropriate. We therefore recommend that you insure
your terminal accordingly.
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