Terminal User Guide
Page 59
iWL250 User Guide
Copyright© 2019 Ingenico
VOID
If the Result Indication shows VOID then the transaction
has been cancelled by the operator.
CANCELLED
If the transaction was cancelled by pressing the cancel
key, the message below the date/time will read
CANCELLED.
SIGNATURE
INVALID
If the transaction was cancelled by the operator selecting
NO to the signature check, then the text below the Date
and Time will read SIGNATURE INVALID.
Transaction Referencing
Your terminal is not pre-configured to allow for Transaction Referencing. If you
would like Transaction Referencing to be enabled on your terminal please contact
the terminal Helpdesk.
Transaction Referencing can be used to reference each transaction’s ticket to a
specific terminal operator, or location. The most common use of Transaction
Referencing is in the leisure industry for use by Waiters (operator) and Tables
(location).
The labels for these references are completely customisable for your needs, so
you could have Room Number (in a Hotel), or Invoice ID (in an office based
business), or maybe Customer ID. Please contact the terminal Helpdesk if you
wish to customise these labels.
OPERATOR
Operator ID (Waiter ID) is printed on both the merchant
and customer copy of the transaction receipts. You will also
have a sub-report on your X/Z Balance reports which
breakdown the transactions including gratuities (if enabled)
by each operator. Operator ID has a range from 1 to 99.
LOCATION
Location ID (Table ID) is printed on both the merchant and
customer copy of the transaction receipts. Location ID can
be up to twenty-five characters in length and formed of
both letters and numbers if required.
HANDSET
Handset ID is enabled by default, and allows you to simply
reference which terminal was used to take the transaction,
when you have more than one terminal in use in your
business. The default value of 01 can be changed within
the supervisor menu
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