Chapter 5 – Troubleshooting
70
• If you cannot get to the system tools screen to
perform this reset, then unplug the power cord from
the gateway, wait at least 5 seconds, then plug the
power cord back in.
• Restore the gateway to its original factory defaults.
See Loading default settings on page 73.
Reconfigure the gateway using the gateway configuration
software. See Resetting the gateway on page 73.
Reading the gateway indicator lights
As an initial operational check of your gateway, check the
indicator lights. The indicators are:
• System – Normally on. Blinks during reset or when
applying new gateway configuration information.
• Ethernet – Blinks at a rate that corresponds to the
amount of Ethernet traffic on the Ethernet ports.
• Internet – Blinks at a rate that corresponds to the
amount of Internet traffic on the Internet port.
• Wireless – The Wireless Activity and Link lights blink
at a rate that corresponds to the amount of traffic that
occurs between wireless PCs and the gateway.
These lights always have some activity because the
gateway is constantly attempting to receive data.
• Power – Normally on. If off, check that the power
cable connectors are securely in place.
See A look at the gateway hardware on page 5 for a
description of the LEDs and their location.
Reading settings and device status
If you are having connection problems with your
broadband modem, or the wired or wireless network,
check the Status screen. From this screen, you can see if
your connections are active or not connected. You can
user_guide_rg1210.book Page 70 Monday, April 22, 2002 2:20 PM
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