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Assistance in the event of faults
8 Assistance in the event of faults
WARNING
Risk of injury from following incorrect procedure.
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¾ Troubleshooting must only be carried out when the system has been disconnected from the power supply.
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8.1 Troubleshooting
Fault Possible cause Remedy
RollerDrive does not run. No supply voltage. Check the 24 V DC power supply.
RollerDrive connector is not
connected correctly.
Check the cable connection.
RollerDrive turns in the wrong
direction or at the wrong speed.
Settings for speed and rotational
direction are incorrect.
Change the settings for the Interroll
control.
Incorrect voltage set point for
rotational speed, should the
RollerDrive not be operated with an
Interroll control.
Check the voltage set point.
Unusual noises can be heard from
the RollerDrive.
Motor or gears are damaged. Replace the RollerDrive.
Operation of the RollerDrive is
interrupted.
RollerDrive cable is damaged. Check the RollerDrive cable for
damages. If the cable is defective,
replace the RollerDrive.
RollerDrive is overloaded. See „Overload protection“ on
.