iPECS-LIK
Feature Description & Operation Manual Issue 6.0d1
24
highest priority CIQ defined should have the largest threshold and the lowest
priority CIQ should have the smallest threshold.
2. The VMIM and VSF have seventy (70) announcements employed for Auto
Attendant, ACD groups, CCR, Page Alerts, etc.
Programming
1 ACD Group (PGM 191)
2 CIQ #1 Threshold (PGM 191, Btn 24-6)
3 CIQ #1 Announcement Location (PGM 191-Btn 24-7)
4 CIQ #1 Page Zone (PGM 191-Btn 24-8)
5 CIQ #1 Announcement Delay Timer (PGM 191-Btn
24-9)
6 CIQ #1 Announcement Repeat Timer (PGM 191-Btn
24-10)
7 CIQ #2 Threshold (PGM 191-Btn 24-11)
8 CIQ #2 Announcement Location (PGM 191-Btn 24-
12)
9 CIQ #2 Page Zone (PGM 191-Btn 24-13)
10 CIQ #2 Announcement Delay Timer (PGM 191-Btn
24-14)
11 CIQ #2 Announcement Repeat Timer (PGM 191-Btn
24-15)
12 CIQ #3 Threshold (PGM 191-Btn 24-16)
13 CIQ #3 Announcement Location (PGM 191-Btn 24-
17)
14 CIQ #3 Page Zone (PGM 191-Btn 24-18)
15 CIQ #3 Announcement Delay Timer (PGM 191-Btn
24-19)
16 CIQ #3 Announcement Repeat Timer (PGM 191-Btn
24-20)
17 VSF Group Number (PGM 190)
Related Features
Station Groups
VMIM/VSF Integrated Auto Attd/Voice Mail
Internal/External & All Call Page
Hardware
2.5.6 Event Messages
Description
Each ACD group sends messages for group and agent events over the defined Serial or TCP