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iPECS iPECS-LIK User Manual

iPECS iPECS-LIK
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iPECS-LIK
Feature Description &
Operation Manual
Please read this manual carefully before
operating any LIK System. Shaded Areas are generally not for
Australian Usage.

Table of Contents

Other manuals for iPECS iPECS-LIK

Questions and Answers:

iPECS iPECS-LIK Specifications

General IconGeneral
BrandiPECS
ModeliPECS-LIK
CategoryGateway
LanguageEnglish

Summary

Introduction

Manual Application

Provides detailed information on the description and operation of numerous features.

Organization

Features are arranged alphabetically in six major groupings.

Feature Information

Lists features with description, operation, conditions, programming, reference, and hardware.

System

Account Code

Allows tracking of specific calls using a variable length identifier.

Alarm Signal/Door Bell

Configures the system to recognize external contact status and signal iPECS Phones.

Authorization Codes (Password)

Controls access to features and outgoing lines based on user-assigned codes.

Auto Call Release

Automatically releases CO/IP or intercom calls if dialing or answering is not completed.

Automatic Call Distribution (ACD)

Incorporates flexible incoming call routing, agent monitoring, and call record statistics.

Automatic Pause Insertion

Automatically pauses dialing to allow for connection delays.

Automatic Privacy

Allows disabling privacy to permit other stations to join existing conversations.

Auto Service Mode Control

Controls ring assignments, COS, and answering privileges based on time-based shifts.

Automatic System Daylight Savings Time

Automatically adjusts system time for Daylight Saving Time.

Automatic System Time Synchronization

Automatically sets system time using NTP or ISDN time messages.

Battery Back-Up, Memory

Protects system database from power loss using a long-life lithium battery.

Call Forward

Allows users to redirect incoming calls to other stations, groups, or VMIM/VSF.

Call Park

Allows parking active calls in a special holding location for easy access.

Call Pick-Up

Allows stations to answer calls ringing at other stations or within groups.

Auto Call Recording

Records calls automatically or manually to a mailbox or hard disk drive.

Call Transfer

Supports transferring CO/IP calls to other stations, voice mail, or announcements.

Call Waiting/Camp-On

Notifies a busy station of a waiting call with a "Camp-On" tone.

CO/IP Access

Allows stations to access outgoing CO/IP lines based on group programming.

CO/IP Call Time Restriction

Programs limits for outgoing call duration by specified stations.

CO/IP Call Warning Tone Timer

Provides a tone indicating the elapsed time of a CO/IP call has reached the warning time.

CO/IP Queuing

Allows users to be placed in queue awaiting a busy CO/IP line.

Conference

Enables making conference calls, including conference rooms and groups.

Customer Site Name

Enters a customer name for display on SMDR and database outputs.

Data Line Security

Blocks incoming system tones for stations using analog data lines.

Delayed CO/IP Ring

Sends ring signals for incoming calls after an assigned ring cycle delay.

Delayed Auto Attendant

Routes incoming calls to Auto Attendant after a delay, allowing other stations to answer.

Diagnostic/Maintenance

Provides routines for system diagnostics and maintenance via various ports and protocols.

Dial-By-Name

Allows users to search directories and place calls by name.

Dial Pulse to Tone Switchover

Changes signaling mode from pulse to DTMF for accessing outside facilities.

Dialing Restrictions

Assigns dialing privileges based on station, DISA, and authorization code settings.

Differential Ring

Assigns different audible ring signals to iPECS Phones for call type identification.

DND (Do Not Disturb)

Blocks incoming ring for CO/IP calls, transfers, and paging announcements.

Door Open

Activates external control contacts, typically for door-lock release mechanisms.

Emergency Call E-911 (Caller Location) Support

Integrates with PBX ANI Link units to provide caller ID and location to emergency centers.

Emergency Call

Allows users to dial assigned Emergency numbers, overriding toll restrictions.

Executive/Secretary Forward

Assigns phones as Executive/Secretary pairs for call forwarding.

External Auto Attendant/Voice Mail

Supports adjunct Auto Attendant/Voice Mail systems via SLT ports.

Flexible Numbering Plan

Allows administrators to assign codes for individual functions.

8 Digits

Supports station numbers with up to 4 prefix and 4 add digits.

Headset Compatibility

Connects industry standard headsets to iPECS Phones for operation.

Hold

Manages call holding states, including preference, recall, and exclusive/system hold.

Hot Desk

Allows users to log in to iPECS IP Phones and assume attributes of the Hot Desk Agent.

ICLID Call Routing

Uses ICLID to determine routing of incoming external calls.

In-Room Indication

Allows supervisors to program a button to indicate the in-room status of stations.

IP Bridge Mode

Bridges audio for calls to linked pair stations via Phontage or UCS client.

IP System DECT

Supports office mobility using Digital European Cordless Technology (DECT).

IP Fax Relay, T.38 Support

Translates fax tones to digital signals for transmission over IP networks.

IP Trans-coding

Employs codecs to digitize and compress voice signals for RTP packets between iPECS devices.

LNR (Last Number Redial)

Stores the last dialed number for future redial.

LCR (Least Cost Routing)

Defines appropriate routing for outgoing calls based on dialed numbers and cost.

Linked Station Pairs

Logically links two stations to function as a single station.

LBC (Loud Bell Control)

Activates external control contacts for functions including a Loud Bell Control.

Mobile Extension

Registers a mobile phone to a station for placing and receiving calls through the system.

Multiple Language Support

Supports six languages simultaneously for prompts and announcements.

Multiple Voice Mailbox Support

Allows stations to access any Voice Mailbox by dialing the VM group and mailbox number.

MOH (Music-On-Hold)

Delivers audio from a defined source to calls placed in a hold state.

Network Management System

Provides a web-based application for monitoring and managing multiple iPECS systems.

Network Security & Priority

Supports security and priority protocols like VLAN, Diffserv, IPSec, and SRTP.

Pre-defined & Custom Text Display Messages

Allows users to select text messages to be displayed on the LCD of calling iPECS Phones.

DND operation in internal call to pre-selected station

Controls whether a pre-selected station receives ring or DND tone for internal calls.

Redundant System Processor

Supports redundant processor operation with a hot standby processor for system continuity.

Registration & Fractional Module Tables

Manages registration of local and remote devices using MAC addresses.

Ringing Line Preference

Automatically connects stations to incoming calls by lifting handset or pressing SPEAKER.

Speed Dial

Stores and allows access to frequently dialed numbers via bins.

Station Call Coverage

Permits users to receive and answer calls directed to a covered station.

Station Groups

Groups stations for incoming call routing and Call Pick-up purposes.

Ringing Groups Indication

Provides mute ring and flex button flashing for stations in a ring group.

SMDR (Station Message Detail Recording)

Provides detailed information on incoming and outgoing calls.

System Admin Programming

Allows system administration and programming via various interfaces.

System Networking

Manages network configurations for centralized and distributed control.

Traffic Analysis

Monitors and reports traffic statistics covering system resources.

Universal Night Answer (UNA)

Alerts users via external loud bell and answers defined CO/IP calls.

VMIM/VSF Integrated Auto Attd/Voice Mail

Stores Auto Attendant announcements, voice mail, greetings, and system prompts.

Wake-up Alarm (One Time Wake Up Alarm)

Allows users or attendants to set a wake-up time for audible and visual alerts.

Wake-up Alarm (Five Time Wake Up Alarm)

Enables setting up to 5 wake-up times per station.

Zone Holiday Assignment

Assigns Holiday and Vacation Zones to devices for ring mode operation.

Remote Device Zone Management

Manages remote devices by grouping them into zones with defined attributes.

Zone Call and Connection Number Limit

Limits outgoing CO calls and inter-zone connections based on system configuration.

System Call Routing

Changes call destination automatically or manually based on conditions like time, days, CLI, etc.

CO Call Rerouting

Reroutes incoming calls to a CO based on compared digits and routing number.

Remote Control with Mobile Extension

Allows mobile extension users to remotely change mobile extension settings.

Prefix Dialing Table

Supports features like analog CO call charge, SIP direct dialing, and ISDN prefix calls.

IP Call Recording

Records calls automatically or manually using an IPCR server.

3rd Party Call Recording

Records calls automatically or manually using a 3rd party call recording server.

Forced Disconnect Button (Emergency Supervisor Button)

Allows digital stations to activate forced disconnect or intrusion.

Call Back to CO

Allows users to call back to CO using station web window.

Personal Group

Composes a group with a master station and member stations for synchronized call states.

Alarm Notification Control

Configures notification of emergency calls, faults, or registration issues to iPECS Phones.

Intercom

Direct Station Select/Busy Lamp Field (DSS/BLF)

Assigns Flex buttons as DSS/BLF to indicate station status and place ICM calls.

Intercom Call (ICM Call)

Allows users to place non-blocking intercom calls to other stations.

Intercom Call Hold

Allows users to place active ICM calls on hold.

Intercom Caller Controlled ICM Signaling

Allows users to change intercom call signaling mode from Tone to Voice or vice versa.

Intercom Lock-out

Places stations out-of-service if no dialing action is taken within timers.

Intercom Step Call

Allows calling another station by dialing the last digit of the busy station number.

Intercom Tenancy Group

Groups stations for intercom call routing and access control.

Intercom Transfer

Allows users to transfer active intercom calls to other stations.

Message Wait/Call Back

CLI Message Wait

Generates a call log for abandoned external calls with Calling Line Identification.

Short Message Service (SMS)

Provides the ability to send and receive text messages to and from iPECS phones.

Station Message Wait/Call Back

Activates a Message Wait indication to request a Call Back.

Message Wait Reminder Tone

Sends a periodic tone reminder to users of message waits in queue.

Paging

Internal/External & All Call Page

Transmits voice announcements to internal/external page zones.

Meet Me Page Answer

Allows any station to respond to a "Meet Me" Page request.

SOS Paging

Allows using recorded VMIM messages for paging at emergencies.

Push-To-Talk Paging

Barge In

CO/IP

Auto Fault Detection and Recovery

Places CO lines in Out-Of-Service state upon fault report and restores them automatically.

CO Line Flash

Recognizes a brief open or ground connection on analog CO lines as a request for new dial tone.

CO/IP Line Groups

Groups CO/IP lines for station access and common dial codes.

CO/IP Line Preset Forward

Assigns a Ring-No-Answer Preset Forward destination for incoming CO/IP calls.

CO/IP Ring Assignment

Programs audible signals for incoming calls on specified CO/IP lines.

CO Line Release Guard Time

Holds analog CO lines in busy state after release to allow PSTN equipment to restore.

CO Ring Detect

Incorporates timers for Ring-on and Ring-off durations to ensure proper alerting.

Dial Pulse Signaling

Sends dial pulse signals to central office on analog CO lines.

Direct Inward Dial (DID)

Routes incoming calls directly to specific stations or system facilities using dialed digits.

Direct Inward System Access (DISA)

Allows incoming callers to gain access to system resources and features.

DTMF Signal Sending

Uses DTMF signals with CO lines assigned for DTMF signaling.

IP Address Dialing

Allows users to place calls using an IP path by dialing IP addresses.

IP Trunking

Supports H.323 and SIP protocols for VoIP channel connectivity.

IP WAN Dialing After Answer

Permits sending and receiving DTMF signals after connecting to an external VoIP party.

ISDN (Integrated Service Digital Network)

Supports BRI and PRI ISDN circuits for enhanced services.

Calling/Called Party Identification

Receives calling and answering party identification in ISDN call setup messages.

Keypad Facility

Enables activation of ISDN services by sending digits in Keypad Facility IE.

Multiple Subscriber Number (MSN)

Allocates up to 8 Subscriber Numbers to one Basic Rate Interface for direct-dial-in.

IPECS Phone

Answering Machine Emulation

Notifies users of voice mailbox calls and allows call screening.

Auto Called Number Redial (ACNR)

Allows stations to retry busy or no answer external calls.

Auto Release of [SPEAKER]

Automatically turns off the SPEAKER button after completion of certain features.

Automatic Speaker Select

Allows iPECS Phones to access lines or calls by pressing appropriate buttons without lifting handset.

Back Ground Music

Allows iPECS Phones to receive audio from internal or external sources while idle.

Call Log Display

Allows users to view a log of incoming, outgoing, and missed calls on the display.

CO Line Name Display

Displays assigned names for CO/IP lines instead of numbers on the LCD.

DID Call Wait

Allows DID calls to wait until the station answers or the no answer timer expires.

DND - One Time DND

Allows stations to reject ringing calls and terminate ringing.

Flex Button Direct Speed Dial Assignment

Programs telephone numbers directly to Flex buttons.

Flexible LED Flash Rates

Adjusts flash rates for Flex buttons on iPECS phones.

Group Listening

Allows users to employ the speaker to monitor a call while conversing with the outside party.

Station Individual Call Routing (ICR)

Establishes routing scenarios for incoming calls based on various criteria.

Call Profile

Provides flexibility for call re-routing based on pre-programmed call profile tables.

Intercom Signaling Mode

Allows selection of signaling mode for incoming ICM calls.

Mute

Turns off audio transmission from handset, speakerphone, or headset microphone.

Off-Hook Signaling

Provides assigned Off-hook ring signals or Camp-On for ICM calls.

On-Hook Dialing

Allows users to place and receive calls while the handset is on-hook using the speakerphone.

Prime Line Immediately/Delayed

Assigns a pre-assigned system resource (Prime Line) for off-hook access.

Ring Tone Download

Allows selection of ring tones and downloading from system memory.

Save Number Redial (SNR)

Stores the last dialed number on a CO/IP call for future redial.

Silent Text Message

Responds to OHVO calls without disconnecting the existing call.

Speakerphone

Enables hands-free two-way conversations using speakerphone circuitry.

Station Flexible Buttons

Assigns Flex buttons to access system features, functions, and resources.

Station Relocation

Allows re-locating iPECS Phones to any LAN port without data loss.

Station User Programming & Codes

Allows users to program functions, access status, and assign codes to Flex buttons.

Attendants

Active CPU (MFIM) Display

Determines and changes the active and standby CPU for CPU Redundancy.

Alternate Attendant

Allows an alternate answer point when the attendant station is unavailable.

Attendant Positions

Details the number of attendants and requirements for attendant positions.

Attendant Recall

Recalls unanswered CO/IP calls to the station or first available attendant.

Attendant Station Program Codes

Allows attendants to print reports, assign codes, control features, and record announcements.

Cabinet Alarm

Alerts attendants of faults in cabinet fans or power supplies.

Call Forward, Attendant

Allows attendants to forward calls to other stations unconditionally, on busy, or no answer.

Call Forward CO/IP Off-Net

Allows system attendants to forward incoming CO/IP calls to remote "Off-Net" locations.

Call/Queuing

Allows any station to call the attendant, queuing calls if attendants are busy.

Day/Night/Timed/Scenario Ring Mode

Controls ring assignments based on time of day and day of week.

DSS Consoles

Allows installation of DSS/LS Consoles associated with stations.

Disable Outgoing CO/IP Access

Allows system attendants to place CO/IP lines out-of-service for outgoing calls.

DND Override

Allows attendants and secretaries to override DND status for awaiting calls.

Emergency Call Attendant Alert

Notifies attendants of emergency calls with alert tone and display.

ez-Attendant

Provides a PC application for visualizing attendant functions.

Feature Cancel

Allows system attendants to cancel features active at other stations.

Intrusion

Allows attendants to intrude upon active station conversations.

LCD Display Format Control

Selects the format for time and date display on iPECS Phones.

System Clock Set

Allows system attendants to set the system Time/Date.

SLT

Broker Call

Allows SLT users to engage in two calls, alternating between parties.

Howler Tone

Delivers howler tone as an error indication for SLT stations.

SLT Message Wait Indication

Provides a "Stutter" dial tone as an audible Message Wait Indication for SLTs.

SLT Name Entry

Allows SLT users to program their name for display to calling users.

Transfer CLI to SLT

Allows SLT phones to receive CLI from internal callers instead of station numbers.

SLT Flash Mode

Defines the behavior of the SLT flash button for various call handling options.

SIP Extension

Registration

Supports standard protocol equipped SIP Phones for extension registration.

Provisioning

Sets attributes and downloads configurations to SIP extensions.

Make Call

Describes types of call setup for Station, CO, and System features.

Call Answer

Explains how SIP Phones accept and handle calls on idle or busy states.

Call Hold

Allows SIP Phones to place calls on hold and hear Music On Hold.

Call Transfer

Supports Consultation and Blind Transfers for SIP Phones.

Call Forward

Supports Call Forward by SIP Phone and system features.

Do Not Disturb (DND)

Supports Do Not Disturb by SIP Phone and system features.

Conference

Enables SIP Phones to make 3-way conference calls or utilize system conference features.

Call Wait & Broker Call

Allows SIP Phones to switch between multiple calls and alternate conversations.

Call Park

Allows SIP Phone users to park calls in system Call Park Locations.

MCIM Requirement for SIP Phone

Lists features requiring MCIM module for SIP Phone support.

VoIP or VOIM8/24 Requirement for SIP Phone

Lists VOIP or VOIM8/24 module requirements for SIP Phone features.

Call Trace of SIP Extension for Debugging

Allows setting call trace on MFIM for SIP Extensions for debugging.

DSS/BLF (Busy Lamp Field)

Supports BLF feature with LG SIP Phone (SIP-88xx).

SIP Video Call

Adds Video Call functionality for SIP phones.

SIP Virtual Mobile Extension (VMEX)

Provides integrated and cost-effective mobile extension solution using SIP.

SIP Virtual CO Line (VCOL)

Provides virtual channel without DSP usage for SIP trunk.