iPECS-LIK
Feature Description & Operation Manual Issue 6.0d1
72
Related Features
Direct Inward System Access (DISA)
Multi-Party Voice Conference
Hardware
iPECS Phone to establish Unsupervised Conference
MCIM required to support conferences with more than 3 parties
2.23.4 Conference Group
Description
Stations and external contacts can be arranged in groups so that a user may create a
conference with all members of the group through a single call. Each conference group can
have up to 32 members that can be a station or an external telephone number. Conference
groups are assigned in the iPECS User Portal (Station Web Admin) by assigning a conference
group number and the members of the group. A voice recording, which is played to members
receiving the Conference group call, can be associated with the group. Initiation of a Group call
can be password protected with a 5-digit password assigned when the group is created.
There are two (2) types of Conference Groups, Station and System. The Station Conference
group is created by the station user, who is assigned as the group supervisor, and is the only
member that can initiate a Conference group call. The System Conference Group is created by
an Attendant or system administrator and any member can initiate the Conference Group call.
The member initiating the call becomes the supervisor for that Conference Group call.
The supervisor can manage membership in the conference and can monitor the status of each
member, in/out of conference. The Supervisor can remove members from the conference or, if
members are absent, the supervisor can add a non-member to the conference. An Absent
Supervisor timer terminates the conference if the supervisor is not in the conference for the
timer interval. Setting the interval to “0” disables this feature.
Once a group is created, the supervisor imitates the conference by calling the conference
group. The system then attempts to call each member of the group either simultaneously or in
turn using the Interval timer assigned for the group. Members that answer the call receive the
recorded voice announcement, if any, and can enter the conference, dial “1”, or reject the
conference, hang-up. The system will attempt to contact a busy or no-answer member based
on the assigned Retry Count. A call is consider no-answer using the no-answer timer set when
the group was created.
Operation
To create a conference group from the iPECS User Portal:
1. Access Station Program in the Web Admin.
2. Select Conference Group button.
3. Create the Conference group entering:
The name of group : up to 12 character,
The password: Passwords must be 5-digits.
Announcement number for the group: (pre-recording the announcement is
required),
The Absent Supervisor timer,
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