Routine Maintenance
When you contact the engineer, the effective SN number of the instrument will
be the effective guarantee for effective service and complete information. You
can obtain the SN number of the instrument by the following ways:
1. Press [Shift]+[P-Set](System) composite keys to enter into the system
menu interface.
2. Use left and right keys or rotate the knob to select System Info and press
[Enter] key.
3. Use left and right keys or knob to view the SN number.
Please record the SN number and provide SN information when doing
maintenance service.
How to contact ITECH engineers
Access ITECH official website www.itechate.com or call the service number
4006-025-000 for technical support and services.
9.5 Return for Repair
If your instrument fails during the warranty period, ITECH will repair or replace it
under the terms of your warranty. After your warranty expires, ITECH offers
repair services at competitive prices. Also you can purchase an extended
maintenance service contract that exceeds the standard warranty period.
Get Repair Service
To get the service for your instrument, choose the easiest way to contact the
ITECH engineers. ITECH will arrange for repair or replacement of your
instrument or provide warranty and repair cost information (if applicable).
Repackaging for Shipment
Never use styrene pellets in any shape as packaging materials. They
do not adequately cushion the instrument or prevent it from shifting in
the carton. Styrene pellets cause the instrument damage by
generating static electricity and by lodging in the rear panel.
Copyright © Itech Electronic Co., Ltd.
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