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ITI Concord - Programming the Other Partition; SECTION 22: USING A TOUCHTONE PHONE TO OPERATE YOUR SYSTEM; Phone Command Prefix; Accessing the System from Off-site

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27
Programming the Other Partition
Only one partition can be programmed at a time. When
one partition is using the programming menu, touchpads
in the other partition are locked out from any program-
ming activity. Arming and disarming can continue, how-
ever.
Some partition-specific settings share resources, such as
access codes and time schedules. For example, if Parti-
tion 1 uses Regular User numbers 00 through 20, Parti-
tion 2 will not be able to see or use those user numbers.
The first Regular User number available to Partition 2
would be 21.
The allocation of time schedules works in much the same
manner. There are 16 schedules that can be used by
either partition, but as soon as Partition 1 attaches a
schedule to any event, that schedule cannot be used by
Partition 2, and vice versa.
S
ECTION
22:
U
SING
A
T
OUCHTONE
P
HONE
TO
O
PERATE
Y
OUR
S
YSTEM
Your system may be equipped with a
Phone Interface and Voice Module that
allows system operation from a Touchtone
phone on or off the premises.
The module contains a digital-voice chip,
enabling programmed text to be spoken
through the phone and/or broadcast through interior
speakers. Except for custom words, the voice will speak
the text that appears on alphanumeric touchpads in the
system.
Phone Command Prefix
What distinguishes a call to the panel from
any other out-going or incoming call is the
use of the Phone Command Prefix:
•In the case of on-site operation, if the
Phone Command Prefix is dialed first
(within 5 seconds of picking up the
phone), the panel pricks up its ears and
waits for a valid access code or command.
•If the system is being accessed remotely,
the Phone Command Prefix is used in con-
junction with the access code.
The prefix is usually
ƒ
, but can be changed to
‚
by the
installer. If your prefix has been changed, use
‚
as the
first key you press instead of
ƒ
.
Accessing the System from Off-site
To access the system from off-site, the system needs to
recognize two things about the call:
• The panel needs to recognize that it should answer the
phone.
• The panel needs to recognize that the code entered
has the authority to operate the system from off-site.
When using a cellular phone to operate the system, fol-
low the off-site operating instructions.
How the Panel Answers the Phone
When you call the panel, it needs to recognize that it
should answer the incoming call. This is accomplished by
one of two methods:
• Ring-Hang-Ring method
•Twelve-Ring method
Ring-Hang-Ring Method.
You can use this method if
there is no chance that an answering machine or person
will pick up the call on the first ring.
1. Call the panel. (In most cases this is the same
number as the regular phone.)
2. Let the phone ring once, then hang up.
3. Wait between 8 and 30 seconds, then call the
panel again. This time the panel will answer (“Sys-
tem hello,”) on the first ring.
4. Enter
ƒ
(your designated Phone Command Pre-
fix).
5. Enter your access
CODE
.
6. You hear a short status message, such as, “System
is OK.”
7. Proceed with system commands.
Twelve-Ring.
You can use this method if there is no
chance that an answering machine or person will pick up
the call before the twelfth ring.
1. Call the panel and let the phone ring. The panel
will answer “System hello,” after the twelfth ring.
2. Enter
ƒ
(your designated Phone Command Pre-
fix).
3. Enter your access
CODE
.
4. You hear a short status message, such as, “System
is OK.”
5. Proceed with system commands.
Codes with Remote Access Capability
The ability to access the system from off-site is a code
attribute see “Assigning Code Attributes” on page 12.
Check the User Sheets in Appendix A to see which access
codes have the ability to operate the system from off-site.
Touchtone Phone System Operation
Phone operation of your system involves 2 steps:
#
*
Step 1. Use a Touchtone phone to access the system.
Local Phone
Access
Pick up the phone. Within 5
seconds of picking up the phone
receiver, enter the command
prefix.
Remote Phone
Access
Use the Ring-Hang-Ring or the
Twelve-Ring method to get the sys-
tem to answer the call.
Then enter
ƒ
(or designated
phone prefix) +
CODE

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