Page 23
ENGLISH
Jandy
®
Pro Series TruClear
™
Chlorine Generating System
|
Installation & Operation Manual
Section 7. Troubleshooting
WARNING
Always turn pump off prior to attempting service or repair. Your pump and filter system is operated under
pressure and pressure must be released before you begin to avoid system damage or personal injury. Open the
air relief valve on your pool filter to release the pressure in the system.
7.1 Problems and Corrective Action
Problem Possible Cause Corrective Action
Low or no chlorine. Low stabilizer (cyanuric acid) level in
pool water (for outdoor pools only).
Add stabilizer to maintain 30 - 50
ppm. Follow your pool professional’s
recommendations and check all local
and federal regulations to ensure that the
idealrangeissuitableforyourspecic
conditions.
(see Table 2).
pH not within recommended range. Chlorine does not operate as well as a
sanatizer if the pH is not within range. This
can cause a higher chlorine demand. The
ideal range for pH is
7.4 - 7.6 (Use muriatic
acid to lower pH and soda ash to raise pH).
Insufcientoperatinghoursof
the unit.
Increase the system operating time per
day.
Chlorine output percentage set too low. Increase chlorine production by pressing
the Output button (see Section 5.4).
Temporary loss of chlorine due to heavy
organic load - rain, leaves, fertilizer or
heavy bather load. Pets using pool.
Set chlorine production to 100% and set
the pump and the cell to run for 24 hours.
After 24 hours, recheck chlorine levels. If
still too low, super chlorinate with alternate
source to achieve Breakpoint Chlorination
(BPC). Your local pool dealer can assist
with this if you take to them a sample of
your water.
Low (less than 3,000 ppm) salt level in
pool water.
Use salinity test strips, a TDS/salinity
meter, or another reliable method to test
the salinity of the pool water.
Once the
existing salinity has been established, use
Table 1 to determine the amount of salt to
add to reach the desired level.
Maintain a
salinity level of 3,000 ppm.
High nitrate level. Contact a pool professional.
Metals present in pool water. Contact a pool professional.
New pool water. Not shocked properly
upon startup.
Super chlorinate the pool.
Clogged or dirty cell. Remove cell for inspection and clean if
necessary (see Section 6.3).
Chlorine level too high.
(above 7.0 PPM)
Chlorine output percentage set too high. Decrease chlorine production rate by
pressing the Output button (see Section 5.4)
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