Before Returning the Unit
If the unit is inoperative, verify that the AC power is securely connected to the instrument, the mains
outlet is live, and the power switch is on. Before returning the unit, cycle power on the unit to run the
self-test as described above. Press [Error] to view errors in the error queue. Then report those errors
to Keysight Support and be sure that the instrument was calibrated within the last year.
Repackaging for Shipment
To ship the unit to Keysight for service or repair:
Attach a tag to the unit identifying the owner, model number, serial number, and required service.
Place the unit in its original container with appropriate packaging material.
Secure the container with strong tape or metal bands.
If the original shipping container is unavailable, use a container that will ensure at least 10 cm (4 in.) of
compressible packaging material around the entire instrument. Use static-free packaging materials.
Keysight suggests that you always insure shipments.
User-replaceable parts
Part Number Name Models
5188-9178 Ferrite core All
AC6802-800003 AC input cover AC6802B
5003-2136 AC input cover AC6803B
5003-2137 AC input cover AC6804B
5066-1893 Dust filter AC6801B, AC6802B, AC6803B
5066-1894 Dust filter AC6804B
AC6801-800003
Front grille AC6801B, AC6802B, AC6803B
AC6804-800003
Front grille AC6804B
5067-6052 Rubber foot kit (qty 4) AC6801B, AC6802B, AC6803B
5067-6053 Rubber foot kit (qty 4) AC6804B
AC6801-800004 Output cover AC6801B, AC6802B, AC6803B
AC6804-800004 Output cover
AC6804B
AC6800-800001 Sense kit (cover and plug) All
5067-6057 Option slot cover All
4îîCalibration, Verification, and Service
190 Keysight AC6800B Series Operating and Service Guide
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