3Installation
30 Keysight 85024A User’s and Service Guide
Mating Connectors
Returning the Product for Service
Contact Keysight Technologies before returning the probe for service. See “Sales
and Technical Support” on page 6. When shipping the probe to Keysight
Technologies please include a blue service tag (found at the end of this manual)
and a valid return mailing address. Products cannot be returned to a post office
box. Provide the name and phone number of a contact person within your
organization, the complete model and serial number of the product, and a
complete description of the problem.
When shipping the probe for any reason, be sure to use the original (or
comparable) packaging materials.
Also mark the container FRAGILE to assure careful handling of the device.
When making inquiries, either by correspondence or by telephone, please refer to
the probe by model and full serial number. Refer to “Sales and Technical Support”
on page 6 for a list of Keysight Technologies sales and service offices.
Periodically inspect and, if necessary, clean the type-N output connector.
Refer to “Connector Inspection and Cleaning” on page 74. The probe adapter
should be inspected at the same time, and cleaned if necessary.
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