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Keysight E8257D/67D - Page 25

Keysight E8257D/67D
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E8257D/67D, E8663D PSG Signal Generators Service Guide
Troubleshooting
Troubleshooting Assembly–Level Problems
1-11
Brightness
The A2 Display brightness can be adjusted from 50 (high brightness) to 1 (low brightness) using the RPG, arrow keys,
or the numeric keypad.
Other display features located under the
Utility > Display softkey, include a screen saver and inverse video.
Display Tests
The following two screen tests are available for the LCD:
the Black Pixel Screen Test turns the display dark
the White Pixel Screen Test turns the display bright
Softkey Location:
Utility > Display > More (1 of 2)
To exit the test, press any front panel key.
Symptom: Dark display
1. Ensure that the front panel green power on LED is on. If not, refer to “Power Supply Troubleshooting” on
page 1- 14.
2. Press any front panel key to disable the screen saver.
3. If the display is still bad, check P12 on the A31 Motherboard for the following signals:
If the 5.2 Vdc line is bad, refer to “Power Supply Troubleshooting” on page 1- 14.
If either the LIGHT_EN or VDISP are bad, check them at P22116 and P22155 respectively on the
A31 Motherboard. If either signal is bad at P221, replace the A18 CPU.
If all the above signals are good, check the output of the dc to ac inverter as follows:
a. Remove the front panel from the frame, and lay the front panel face down.
b. With CN21 open, there is typically a 160 Vrms 40 kHz signal. If not, replace the dc to ac inverter.
If the signal is there, replace the LCD.
Symptom: Bright display without characters
1. Ensure that the front–panel green power on LED is on. If not, refer to “Power Supply Troubleshooting” on
page 1- 14.
2. Try adjusting the contrast controls.
3. Check the connection of the ribbon cable at J9 of the power switch/flat panel interface board.
4. If the display is still too bright, use an oscilloscope to check P11 of the A31 Motherboard for the following signals:
Signal State
P1215.2 Vdc
P123 LIGHT_EN >3 Vdc
P124 VDISP Brightness = 50, VDSP < 50 mV
Brightness = 1, VDSP = 3 Vdc
Signal State
P114 VLCD
approximately 19.5 to 21 Vdc
a
a
If >21V check the power supplies. If the power supplies are good, replace the motherboard.
P116 LCD_ENABLE_H >3 Vdc
P119, 10, 12, 13, 15, 16, 18, 19, 21, 22, 24, 25, 27, 28, 30, 31, 33,
34, 36, 37, 39, 40
Refer to Figure 1- 1.

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