10
10-7
Troubleshooting
Failed to store job
retention data. Job is
canceled.
Is there insufficient space
available on the RAM disk?
Printing using the Job Box function
failed because there was insufficient
space available on the RAM disk.
Change the size of RAM disk with the
numeric keys.
8-74
File is not found.
Job is canceled.
– The specified file is not found. The
job is canceled. Press the
OK
key.
—
Incorrect account ID.
– The Account ID does not match.
Check the registered Account ID.
—
Incorrect account ID.
Job is canceled.
– This job is canceled because it is
restricted by Job Accounting. Press
the
OK
key.
—
Incorrect ID.
Is the user ID entered for
private job correct?
The user ID entered for a private job
is not correct. Check the user ID that
you specified on the printer driver.
6-8
Incorrect Login User
Name or Password.
Job Is canceled.
– Enter correct login user name or
password.
—
Inner Tray is full of
Paper.
Remove the paper.
– Remove paper from the inner tray,
and press the
OK
key to resume the
job.
—
Insufficient memory.
Cannot start the job
– Further scanning cannot be
performed due to insufficient memory.
Press the
OK
key to print the
scanned pages. Press the Cancel
key to cancel the printing job.
—
Job Accounting
restriction exceeded.
Cannot print.
– The job is canceled. Press the
OK
key.
—
Job Accounting
restriction exceeded.
Cannot scan.
– The job is canceled. Press the
OK
key.
—
Job Accounting
restriction exceeded.
Job is canceled.
Is the acceptable printing
count restricted by Job
Accounting exceeded?
The printing count exceeded the
acceptable count restricted by Job
Accounting. Cannot print any more.
This job is canceled. Press the
OK
key.
—
Job not stored. Press
[OK].
– Press the
OK
key to store the job. —
KPDL error. Job is
canceled.
– The job is canceled. Press the
OK
key.
—
Load paper in cassette
1.
Is the indicated cassette out
of paper?
Load paper.
2-47
Error Message Check Points Corrective Actions
Reference
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