Kyocera KM-2020

2C9
1-5-11
Problem Causes/check procedures Corrective measures
(13)
A paper jam in the
paper conveying
section is indicated
during copying (mul-
tiple sheets in the
drawer 4).
Jam code 24
(14)
A paper jam in the
fixing section is indi-
cated during copy-
ing (misfeed in the
fixing section).
Jam code 40
(15)
A paper jam in the
exit section is indi-
cated during copy-
ing (misfeed in the
exit section).
Jam code 50
Electrical problem with the
drawer paper feed clutch
3.
Check if the fixing unit
front guide is deformed.
Check if the press roller is
extremely dirty or de-
formed.
Check if the heat roller
separation claws are dirty
or deformed.
Check if the heat roller and
its separation claws con-
tact each other.
Broken exit switch actua-
tor.
Defective exit switch.
Check if the registration
motor malfunctions.
Electrical problem with the
registration motor.
Broken registration switch
actuator.
Defective registration
switch.
Broken exit switch actua-
tor.
Defective exit switch.
Check if the registration
motor malfunctions.
Electrical problem with the
registration motor.
Check.
Repair or replace if necessary.
Clean or replace if necessary.
Clean or replace if necessary.
Remedy if the separation claw springs are out of place.
Check visually and replace the exit switch if its actuator is bro-
ken.
Run maintenance item U031 and turn exit switch on and off
manually. Replace exit switch if indication of the corresponding
switch is not light.
Run maintenance item U030 and select the registration motor to
be turned on and off. Check the status and remedy if necessary.
Check (see page 1-5-28).
Check visually and replace registration switch if its actuator is
broken.
Run maintenance item U031 and turn registration switch on and
off manually. Replace registration switch if indication of the cor-
responding switch is not light.
Check visually and replace the exit switch if its actuator is bro-
ken.
Run maintenance item U031 and turn exit switch on and off
manually. Replace exit switch if indication of the corresponding
switch is not light.
Run maintenance item U030 and select the registration motor to
be turned on and off. Check the status and remedy if necessary.
Check (see page 1-5-28).