Lenovo ThinkSystem DM3010H - 1.2. Management Software

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First edition (October 2023)

LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services

Administration (GSA) contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No.

GS-35F-05925.

Main Page

Table of Contents3
Introduction7
Specifications7
Management Software8
Tech Tips9
Security Advisories9
System Components10
Front View10
Front View with Bezel10
Front View Without Bezel10
Rear View11
Rear View Leds11
RJ45 Management Port Leds12
Minisas HD Port Leds12
SFP28 Ethernet Port Leds13
Controller Activity LED13
Controller Attention LED13
Controller Location LED14
Nvram Led14
Host Interface Card Leds14
Rail Kit Installation Instructions17
DM/DE Series 2U12 Rail Kit Installation Instructions17
Before You Begin17
About this Procedure17
System Installation and Setup21
Quick Guide - DM3010H21
Detailed Steps - DM3010H21
Step 1: Prepare for Installation21
Step 2: Install the Hardware22
Step 3: Cable Controllers to Your Network23
Step 4: Cable Controllers to Drive Shelves28
Step 5: Cable Controllers When There Are no Drive Shelves31
Step 6: Complete System Setup and Configuration32
Maintain36
Boot Media36
Overview of Boot Media Replacement - DM3010H36
Check Onboard Encryption Keys - DM3010H36
Check LVE or LSE on Systems Running ONTAP 9.6 and Later37
Verify LVE Configuration37
Verify LSE Configuration39
Shut down the Impaired Controller - DM3010H40
Replace the Boot Media - DM3010H41
Step 1: Remove the Controller Module41
Step 2: Replace the Boot Media43
Step 3: Transfer the Boot Image to the Boot Media44
Boot the Recovery Image - DM3010H46
Restore OKM, LSE, and LVE as Needed - DM3010H48
Return the Failed Part to Lenovo - DM3010H49
Caching Module50
Replace the Caching Module - DM3010H50
Step 1: Shut down the Impaired Controller50
Step 2: Remove Controller Module51
Step 3: Replace a Caching Module52
Step 4: Reinstall the Controller Module54
Step 5: Restore Automatic Giveback and Autosupport54
Step 6: Return the Failed Part to Lenovo54
Controller55
Overview of Controller Module Replacement - DM3010H55
Shut down the Impaired Controller - DM3010H55
Replace the Controller Module Hardware - DM3010H56
Step 1: Remove Controller Module56
Step 2: Move the NVMEM Battery58
Step 3: Remove the Mezzanine Card59
Step 4: Move the Boot Media59
Step 5: Install the Mezzanine Card in the Replacement Controller60
Step 6: Move the Dimms61
Step 7: Move a Caching Module62
Step 8: Install the Controller63
Restore and Verify the System Configuration - DM3010H64
Step 1: Set and Verify System Time after Replacing the Controller64
Step 2: Verify and Set the HA State of the Controller Module65
Recable the System and Reassign Disks - DM3010H66
Step 1: Recable the System66
Step 2: Reassign Disks66
Complete System Restoration - DM3010H68
Step 1: Install Licenses for the Replacement Controller in ONTAP68
Step 2: Restore Storage and Volume Encryption Functionality68
Step 3: Verify Lifs and Register the Serial Number69
Step 4: Return the Failed Part to Lenovo69
DIMM69
Replace a DIMM - DM3010H69
Step 1: Shut down the Impaired Controller70
Step 2: Remove Controller Module70
Step 3: Replace the Dimms72
Step 4: Reinstall the Controller Module74
Step 5: Restore Automatic Giveback and Autsupport75
Step 6: Return the Failed Part to Lenovo75
Drive75
Replace SSD Drive or HDD Drive - DM3010H75
NVMEM Battery80
Replace the NVMEM Battery - DM3010H81
Step 1: Shut down the Impaired Controller81
Step 2: Remove and Open the Controller Module82
Step 3: Replace the NVMEM Battery83
Step 4: Reinstall the Controller Module84
Step 5: Restore Automatic Giveback and Autsupport85
Step 6: Return the Failed Part to Lenovo85
Mezzanine Card86
Replace a Mezzanine Card - DM3010H86
Step 1: Shut down the Impaired Controller86
Step 2: Remove the Controller Module87
Step 3: Replace the Mezzanine Card89
Step 4: Install the Controller Module90
Step 5: Return the Failed Part to Lenovo90
Power Supply91
Swap out a Power Supply - DM3010H91
Real-Time Clock Battery93
Replace the Real-Time Clock Battery - DM3010H93
Step 1: Shut down the Impaired Controller93
Step 2: Remove Controller Module94
Step 3: Replace the RTC Battery95
Step 4: Reinstall the Controller Module96
Step 5: Set Time/Date after RTC Battery Replacement98
Step 6: Return the Failed Part to Lenovo98
Chassis98
Overview of Chassis Replacement - DM3010H98
Shut down the Controllers - DM3010H99
Move and Replace Hardware - DM3010H100
Step 1: Move a Power Supply100
Step 2: Remove the Controller Module101
Step 3: Move Drives to the Replacement Chassis102
Step 4: Replace a Chassis from Within the Equipment Rack or System Cabinet103
Step 5: Install the Controller103
Restore and Verify the Configuration - DM3010H104
Step 1: Verify and Set the HA State of the Chassis104
Step 2: Bring up the System105
Step 3: Running System-Level Diagnostics105
Step 4: Return the Failed Part to Lenovo106
System-Level Diagnostics107
Introduction to System-Level Diagnostics107
Requirements for Running System-Level Diagnostics108
General Requirements108
System Memory Requirements108
NIC Requirements108
SAS Requirements108
FC-AL Requirements109
CNA Requirements109
Interconnect Requirements109
How to Use Online Command-Line Help109
Run System Installation Diagnostics110
Run System Panic Diagnostics114
Run Slow System Response Diagnostics116
Run Hardware Installation Diagnostics120
Run Device Failure Diagnostics123
Appendix129
Appendix A. Getting Help and Technical Assistance129
Before You Call129
Attempt to Resolve the Problem Yourself129
Gathering Information Needed to Call Support130
Collecting Service Data130
Contacting Support131
Appendix B. Notice of Privacy Practices131
Appendix C. Notices132
Trademarks133
Important Notes133
Particulate Contamination134
Telecommunication Regulatory Statement135
Electronic Emission Notices135
Taiwan Region BSMI Rohs Declaration135
Taiwan Region Import and Export Contact Information136

Lenovo ThinkSystem DM3010H - 1.2. Management Software

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