These are possible solutions. Try one or more of the following:
CHECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
CHECK THE PAPER SIZE SETTING
Make sure the paper size setting matches the paper loaded in the tray:
1 From the printer control panel Paper menu, check the Paper Size setting.
2 Before sending the job to print, specify the correct size setting:
• For Windows users, specify the size from Print Properties.
• For Macintosh users, specify the size from the Page Setup dialog.
Light colored line, white line, or incorrectly colored line
These are possible solutions. Try one or more of the following:
A TONER CARTRIDGE IS DEFECTIVE
Replace the defective toner cartridge.
A PHOTOCONDUCTOR IS DEFECTIVE
Replace the defective photoconductor.
THE TRANSFER MODULE IS DEFECTIVE
Replace the transfer module.
THE PRINTHEAD LENSES ARE DIRTY
Clean the printhead lenses.
Troubleshooting
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