Action Yes No
Step 3
Remove the paper fragments and partially fed paper.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Clear the optional bin paper path rollers of any dirt and
contamination.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
a Enter the Diagnostics menu, and then navigate to:
Output bin quick feed > Feed to all bins
b To uc h Single or Continuous.
Does the problem remain?
Go to step 6. The problem is
solved.
Step 6
a Enter the Diagnostics menu, and then navigate to:
Output device adjustments/tests > Output device sensor
tests > Mailbox [x]
Note: [x] is the number of the aected bin.
b Find the sensor (Pass-through).
Does the sensor status change while toggling the sensor?
Go to step 10. Go to step 7.
Step 7
a Remove the mailbox left cover. See “Mailbox left cover
removal” on page 654.
b Reseat the cable of the sensor (mailbox pass‑through 2) on the
mailbox controller board.
Does the problem remain?
Go to step 8. The problem is
solved.
Step 8
Check the sensor (mailbox pass‑through 2) for improper
installation, contamination, and damage.
Is the sensor properly installed and free of contamination and
damage?
Go to step 10. Go to step 9.
Step 9
Reinstall or replace the sensor. See
“Sensor (mailbox
pass‑through) removal” on page 693.
Does the problem remain?
Go to step 10. The problem is
solved.
4064
Diagnostics and troubleshooting
216
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