Action Yes No
Step 10
Check the mailbox rear door for improper installation and damage.
Is the door properly installed and free of damage?
Go to step 12. Go to step 11.
Step 11
Reinstall or replace the door. See
“Mailbox rear door removal” on
page 649.
Does the problem remain?
Go to step 12. The problem is
solved.
Step 12
Check the mailbox middle diverter for improper installation and
damage.
Is the diverter properly installed and free of damage?
Go to step 14. Go to step 13.
Step 13
Reinstall or replace the diverter. See
“Mailbox middle diverter
removal” on page 688.
Does the problem remain?
Go to step 14. The problem is
solved.
Step 14
Check the mailbox top diverter for improper installation and
damage.
Is the diverter properly installed and free of damage?
Go to step 16. Go to step 15.
Step 15
Reinstall or replace the diverter. See
“Mailbox top diverter
removal” on page 683.
Does the problem remain?
Go to step 16. The problem is
solved.
Step 16
a Remove the mailbox left cover. See “Mailbox left cover
removal” on page 654.
b Reseat the cable on the motor (mailbox transport) and on the
mailbox controller board.
Does the problem remain?
Go to step 17. The problem is
solved.
Step 17
Check the motor (mailbox transport) for improper installation and
damage.
Is the motor properly installed and free of damage?
Go to step 19. Go to step 18.
4064
Diagnostics and troubleshooting
217
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