Lexmark MX911dte - Page 95

244 paper jam messages
Error code Description Action
244.41 The paper remains detected at the sensor
(tray 4 feed) after the printer is turned on.
See
“2 x 500‑sheet tray 4 jam service check” on page 100.
244.46 The sensor (tray 4 transport) did not detect
the paper.
See
“2 x 500‑sheet tray 4 jam service check” on page 100.
244.46 The sensor (3000-sheet tray feed) did not
detect the paper.
See
“3000‑sheet tray feed jam service check” on page 104.
244.91 The paper remains detected at the sensor
(tray 4 transport) after the printer is turned
on.
See
“2 x 500‑sheet tray 4 jam service check” on page 100.
244.91 The paper remains detected at the sensor
(3000‑sheet tray transport) after the printer
is turned on.
See
“3000‑sheet tray jam service check” on page 106.
245 paper jam messages
Error code Description Action
245.56 The sensor (3000-sheet tray feed) did not
detect the paper.
See
“3000‑sheet tray feed jam service check” on page 104.
245.91 The paper remains detected at the sensor
(3000‑sheet tray transport) after the printer
is turned on.
See
“3000‑sheet tray jam service check” on page 106.
2500-sheet tray jam service check
Actions Yes No
Step 1
a Enter the Diagnostics menu, and then navigate to:
EVENT LOG > Display Log
b Check the last digits of the error codes.
Do most of the recent error codes end with a 1? (Example: 241.11, 200.91)
Go to step 2. Go to step 7.
Step 2
Make sure that the 2500-sheet tray feed paper path, including the sensors,
are free of debris or dust.
Does the problem remain?
Go to step 3. The problem is solved.
Step 3
Check the sensor (2500-sheet tray feed) for damage.
Is it free of damage?
Go to step 4. Go to step 6.
7421
Diagnostic information
95