Lexmark MX911dte - Page 96

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Step 4
Enter the Diagnostics menu, and then navigate to:
SENSOR TESTS > 2500-Sheet Tray Sensor Tests
Does the sensor status change while toggling the sensor?
Go to step 13. Go to step 5.
Step 5
a Reseat the 2500-sheet tray feed sensor cable.
b Check the cable for damage, and replace if necessary.
Does the problem remain?
Go to step 6. The problem is solved.
Step 6
Replace the sensor (2500-sheet tray feed). See
“Sensor (2500‑sheet tray
feed) removal” on page 468.
Does the problem remain?
Go to step 7. The problem is solved.
Step 7
a Enter the Diagnostics menu, and then navigate to:
INPUT TRAY TESTS > Feed Tests > Tray 3
b Observe the movement and position of the paper.
Does the leading edge of the paper reach the sensor (2500-sheet tray
feed)?
Go to step 13. Go to step 8.
Step 8
Check the 2500‑sheet tray feed, pick, and separator rollers for wear or
damage, and replace if necessary. See
“2500-sheet tray paper feed
assembly removal” on page 456 and “2500-sheet tray pick assembly
removal” on page 456.
Note: If the page count is over 50K, then clean the rollers.
Does the problem remain?
Go to step 9. The problem is solved.
Step 9
a Make sure that the motor (2500-sheet tray feed) is properly installed.
b Enter the Diagnostics menu, and then navigate to:
MOTOR TESTS > 2500-Sheet Tray Motor Tests > Tray feed
Does the motor run?
Go to step 17. Go to step 10.
Step 10
a Reseat the 2500-sheet tray feed and transport motor cable.
b Check the cable for damage, and replace if necessary.
Does the problem remain?
Go to step 11. The problem is solved.
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Diagnostic information
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