Lexmark T65x and X65x Mono Product Study Guide Rev 1.47
For Training Purposes Only 6/3/2009
32
Blank print (no print)
CHECK THE MEDIA CONDITION
Load new, dry, recommended media and re-print the defective image.
Is the image density normal?
THE PRINT CARTRIDGE MAY BE DEFECTIVE OR TOO LOW ON TONER
Replace the used print cartridge with a new one.
CHECK THE TRANSFER ROLL ASSEMBLY TO BE CERTAIN THAT IT IS INSTALLED CORRECTLY.
CHECK THE LEFT AND RIGHT TRANSFER ROLL BRACKET TO BE CERTAIN THAT THEY ARE
FREE FROM DAMAGE.
If damaged, replace the left and right transfer roll brackets.
CHECK THAT THE TRANSFER ROLL ASSEMBLY IS FREE OF EXCESS WEAR & CONTAMINATION.
CHECK THE TONER CARTRIDGE TO BE CERTAIN THAT IT IS INSTALLED CORRECTLY.
CHECK THE LASER BEAM
Check the laser beam route.
Check for debris between the printhead assembly and the PC drum.
Check the four printhead assembly windows for contamination.
Is the laser beam route free of debris and the glass window, in the printhead assembly, free of
contamination?
CHECK THE HVPS CARD ASSEMBLY FOR PROPER CONNECTIONS
Reseat the connections properly.
If the component seems to be connected correctly, replace the HVPS card.
CHECK THAT THE PRINTHEAD IS PROPERLY INSTALLED.
CHECK THE SYSTEM CARD FOR PROPER CONNECTIONS
Reseat the connections properly.
If the component seems to be connected correctly, replace the system card.
Before starting, check the media route (paper
path) for foreign objects, such as staples, clips,
paper scraps, etc in the media path.
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