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Lexmark X6570 - Printer Receives a Blank Fax

Lexmark X6570
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7 Press or repeatedly until Dial Prefix appears.
8 Press .
9 To change the setting, press again.
10 Press repeatedly until all the numbers are deleted.
11 Using the keypad, enter the new prefix number to be dialed before each telephone number.
12 Press to save and exit.
Check Speed Dial number
Check to make sure Speed Dial has been programmed for the number that you wish to dial. See “Setting up
Speed Dial using the computer” on page 77.
As an alternative, dial the telephone number manually.
Be sure the printer is detecting a dial tone
See “Sending a fax while listening to a call (On Hook Dial)” on page 74.
Check the Dial Method setting.
1 Listen for a dial tone. If you hear a dial tone but the printer hangs up without dialing, this means it did not
recognize the dial tone.
2 From the control panel, press Fax Mode.
3 Press .
4 Press or repeatedly until Fax Setup appears.
5 Press .
6 Press or repeatedly until Dialing and Sending appears.
7 Press .
8 Press or repeatedly until Dial Method appears.
9 Press .
10 Press or repeatedly until Behind PBX appears.
11 Press to save this setting.
Printer receives a blank fax
These are possible causes and solutions. Try one or more of the following:
Check original document
Ask the sender to verify the original document was loaded correctly.
Check ink
Check the ink levels, and install a new print cartridge if necessary.
Troubleshooting
181

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