Get Started 6
Billing address
The last 4 digits of your Social Security number
–or–
Tax ID on the account OR PIN number
To start your transfer:
1. Select Transfer my number from another phone.
2. Ensure the information you entered is correct and matches how it appears on your latest
bill.
3. Submit the transfer request.
4. You will be informed along the way about your transfer. This may take several hours.
Using Custom
Use the Custom app to manage your services.
Learn More
After you have established your phone number, the onscreen tutorial will show you how easy it
is to:
● Adjust your plan
● Manage devices on your account
● Use parental controls
Note: You can skip the tutorial and access it at any time by tapping in the upper right corner
of the Custom home screen.
Manage Your Service
Tap Custom on your phone‟s home screen at any time to:
● Top-Up your account
● Adjust or change your plan
● Manage your devices
● Browse special offers
● View account history
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