Livescribe™ Smartpen User Guide 134
Contacting Customer Service
User Guides and Release Notes
You can download the latest user guides from the support page. You can also view release notes for all
Livescribe products:
www.livescribe.com/releasenotes.
Knowledge Base (KB)
Browse our knowledge base to find many of the answers to your questions. Livescribe updates the
knowledge base frequently, so check it each time you need help.
Forum
Other Livescribe smartpen users may have found an answer to your question. Check the forums to
post a question or browse similar questions and find responses that may help you.
Contacting Customer Service
If you cannot find the answers to your questions using the Support page, please contact Customer
Service directly. You can reach Customer Service by:
• Filling out the Livescribe Customer Service Response form on the Support page with any issues,
comments, or recommendations.
• Emailing Customer Service at: CS@livescribe.com
• Phoning Customer Service at:
US: 1–877–727–4239 (1-877-SCRIBE9) or 1-510–567–4150
US K–12 Education: 1–800–297–3071
UK: 44–870–4791828
Australia: 61–2–8014–9242
Saving Data for Customer Service
IMPORTANT: If you are experiencing problems with a Livescribe™ Desktop product, you should gather
data from your installation for Customer Service.
To Next Page
Loading...
