43
Repair and warranty
If the protection of an instrument has been impaired it should not be used, but sent for repair by suitably trained and qualified
personnel. The protection is likely to be impaired if, for example, the instrument shows visible damage, fails to perform the intended
measurements, has been subjected to prolonged storage under unfavourable conditions, or has been exposed to severe transport
stresses.
New instruments are covered by a 3 year warranty from the date of purchase by the user, the 2
nd
and 3
rd
year being conditional on
the free registration of the product on www.megger.com. You will need to log in, or first register and then login to register your
product. The 2
nd
and 3
rd
year warranty covers faults, but not recalibration of the instrument which is only warranted for one year. Any
unauthorised prior repair or adjustment will automatically invalidate the warranty.
These products contain no user repairable parts and if defective should be returned to your supplier in original packaging or packed
so that it is protected from damage during transit. Damage in transit is not covered by this warranty and replacement/repair is
chargeable.
Megger warrants this instrument to be free from defects in materials and workmanship, where the equipment is used for its proper
purpose. The warranty is limited to making good this instrument (which shall be returned intact, carriage paid, and on examination
shall disclose to their satisfaction to have been defective as claimed). Any unauthorised prior repair or adjustment will invalidate the
warranty. Misuse of the instrument, from connection to excessive voltages, fitting incorrect fuses, or by other misuse is excluded from
the warranty. The instrument calibration is warranted for one year.
This Warranty does not affect your statutory rights under any applicable law in force, or your contractual rights arising from a sale and
purchase contract for the product. You may assert your rights at your sole discretion
Calibration, Service and Spare Parts
For service requirements for Megger Instruments contact Megger or your local distributor or authorised repair centre.
Megger operates fully traceable calibration and repair facilities, ensuring your instrument continues to provide the high standard
of performance and workmanship you expect. These facilities are complemented by a worldwide network of approved repair and
calibration companies to offer excellent in-service care for your Megger products.
See the back of this user guide for Megger contact details.
Details of your Authorised Service Centre is available by contacting ukrepairs@megger.com and giving details of your location.
16. Repair and warranty
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