REPLACEMENT SERVICE PARTS
!
WARNING
Avoid fire or explosion hazard. Battery, motor, and electrical wiring
components on Mercury Marine products comply with federal and
international standards to minimize risk of fire or explosion. Do not use
replacement battery, motor, or electrical wiring components that do not
comply with these standards. When servicing the electrical system, properly
install and tighten all components.
Mercury Avator batteries and outboards are designed and built using purposed
parts for marine environments, both fresh and salt water. Using aftermarket
parts or components may cause premature failure, damage, or expose the
operator to safety risks. Use only Mercury Avator parts and components with
the outboard.
PARTS AND ACCESSORIES INQUIRIES
Direct any inquiries concerning genuine Mercury Avator Parts or Accessories to
a local authorized dealer. Dealers have the proper systems to order parts and
accessories, if they are not in stock. outboard and battery serial numbers are
required to order correct parts.
RESOLVING A PROBLEM
Satisfaction with the Mercury product is important to the dealer and to Mercury
Marine. If there is ever a problem, question or concern about the power
package, contact the dealer or any authorized Mercury dealership. If additional
assistance is needed:
1. Talk with the dealership's sales manager or service manager.
2. If the question, concern, or problem cannot be resolved by the dealership,
please contact the Mercury Marine Service Office for assistance. Mercury
Marine will work with the operator and the dealership to resolve all
problems.
The following information will be needed by Customer Service:
• Operator name and address
• Operator daytime telephone number
• The model and serial numbers of the outboard and batteries
• The name and address of the dealership
• The nature of the problem
CONTACT INFORMATION FOR MERCURY MARINE CUSTOMER
SERVICE
For assistance, call, fax, or write to the geographic office in the area. Please
include a daytime telephone number with mail and fax correspondence.
OPERATOR SERVICE ASSISTANCE
114 eng
To Next Page
Loading...
Need help?
General
