Microsoft SURFACE RT - I Forgot My Password

©2013 Microsoft Page 41
I forgot my password
If you've forgotten your password, there are several ways to retrieve or reset it:
 If you're using a Microsoft account (email and password), you can reset your password online at
account.live.com.
 If you're using a local account, use your password hint as a reminder.
 Have someone with an administrator account on your Surface sign in and change your password for you.
(The account created during Windows setup is an administrator account.) To find out how to change
other people’s passwords, see Changing your password on Windows.com. To find out if an account is an
administrator account, see What type of account do I have? in this guide.
If you've tried these suggestions and still can't sign in, contact Surface support on Surface.com.
Choose when a password is required
You can control when a password is required to sign in to Surface. Here’s how:
1. Open the Settings charm, tap or click PC settings, then tap or click Users.
2. Under Sign-in options, find the Require a password after the display is off for setting. This setting
might not be available if you’ve added a work email account to the Mail app.
3. Choose an item from the list:
 Microsoft account Choose a time frame up to 15 minutes, or Always require a password.
 Local account Choose a time frame, Always require a password, or Never require a password.