7-11
Warning/Error Messages
7
Troubleshooting
Error messages Cause Solution
Data other than command data has been
received.
Turn OFF the power to the machine and turn it
ON again after a while.
If the same error message appears again,
contact our service office or the distributor in your
region.
An improper device control command is issued.
Change the control command to the machine,
and then send the data again.
Or, turn the power OFF, turn it back ON, and then
send the data again.
If the same error message appears again,
contact our service office or the distributor in your
region.
The receiver buffer exceeds the limit.
Divide the polygonal data and send the divided
data.
The machine failed to feed the medium by the
length specified by the data.
Load the longer medium, and then try again.
The received data does not follow the command
system set with the machine.
Transmit data that is compatible with the
command system using the application
supported by this machine.
An error occurred in communication between
the host computer and this machine due to the
USB2.0 connection. (Full-Speed mode
connection)
Check that the host PC supports the USB2.0
interface.
(Communication can be resumed without
changing any setting. However, it is
recommended to use the connection in High-
speed mode.)
An error occurred in communication between
the host computer and this machine due to the
USB2.0 connection.
Check that the cable is securely connected. Also,
check to see if any error has occurred in the host
computer.
Improper operation was conducted on the
operation panel.
The bottom row of the display shows the reason
by which the operation is disabled. Eliminate the
cause of the error, and then continue the
operation.
Multiple cutting cannot be executed because the
receiver buffer is empty.
Send the cutting data before executing the
No.COPIES.
Multiple cutting cannot be executed because the
received data is too large.
Refer to the No.COPIES function.
The medium length in the medium-feeding
direction is too short.
Use a longer medium.
The function setting has been changed or an
unavailable function has been commanded
while an unfinished printing job remains in the
queue.
Finish printing all the data that has been received
by the machine or clear the remaining data, and
then try again.
Improper operation was conducted while cutting
is suspended by REMOTE.
Continue cutting until cutting data is completed,
or clear the data.
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