1 Safety Instructions
11
Series 275 Mini-Convectron Module with DeviceNet
Instruction Manual - 275563
1.5 Service Guidelines
Some minor problems are readily corrected on site. If the product requires service, contact the MKS,
Granville-Phillips Division Technical Support Department at 1-303-652-4400 or 1-800-776-6543
for troubleshooting help over the phone.
If the product must be returned to the factory for service, request a Return Material Authorization
(RMA) from Granville-Phillips. Do not return products without first obtaining an RMA. In some
cases a hazardous materials disclosure form may be required. The MKS/Granville-Phillips Customer
Service Representative will advise you if the hazardous materials document is required.
When returning products to Granville-Phillips, be sure to package the products to prevent shipping
damage. Granville-Phillips will supply return packaging materials at no charge upon request.
Shipping damage on returned products as a result of inadequate packaging is the Buyer's
responsibility.
For Customer Service / Technical Support:
MKS Pressure and Vacuum Measurement Solutions
MKS Instruments, Inc., Granville-Phillips
®
Division
6450 Dry Creek Parkway
Longmont, Colorado 80503 USA
Tel: 303-652-4400
Fax: 303-652-2844
Email: mks@mksinst.com
MKS Corporate Headquarters
MKS Instruments, Inc.
2 Tech Drive, Suite 201
Andover, MA 01810 USA
Tel: 978-645-5500
Fax: 978-557-5100
Email: mks@mksinst.com
1.6 FCC Verification
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with this instruction manual, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. Operation
of this equipment in a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio or television technician for help.
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